Executive Customer Service

1 month ago


Manila, National Capital Region, Philippines Sourcefit Philippines, Inc. Full time

Executive Customer Service Representative sought for providing support to clients' customers via phone, email, and chat, ensuring best-in-class customer service and satisfaction. Requirements include previous experience in customer support, data entry skills, and proficiency in Microsoft Office and Excel. The role involves organizing large datasets, maintaining accurate records, and resolving customer inquiries in a timely manner. The ideal candidate possesses strong communication and problem-solving skills, with the ability to work under pressure and prioritize tasks efficiently. Additionally, experience in the trade and logistics industry, trade documents handling, and proficiency in encoding data with speed and accuracy are beneficial. The successful candidate will be able to work beyond office hours and demonstrate a high attention to detail, with strong time management and prioritization skills. The role is based onsite in Eastwood Libis, QC, with a shifting schedule including weekends, and offers opportunities for growth and development in a dynamic and fast-paced environment.



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