Systems Technician

4 weeks ago


Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

BASIC FUNCTION

Position Overview

As a System Technician, you will be working in a dynamic environment providing direct support to our internal teammates, allowing you to showcase your technical skills and learn new ones as part of the team.

A System Technician is responsible for installation, modification, repair, testing, and servicing of systems and communications equipment, including hardware, peripherals, software configuration, and voice, video, and data conferencing devices.

The role involves providing service to internal Insight teammates, ensuring the highest level of client satisfaction.

What you'll do at Insight

  • Support Insight teammates in person and remotely
  • Provide White Glove support to our executive team
  • Install, Configure, and Troubleshoot end-user PC Software and Hardware issues (Windows and Mac OS X)
  • Troubleshoot Android and iOS devices
  • Track fixed assets and inventory
  • Educate and set up new teammates' hardware/software

What you'll need to join Insight

  • Strong experience with PC hardware
  • Strong experience with Android and iOS
  • Strong experience with Windows 10
  • Knowledge and experience with Mac OS
  • Strong experience supporting various software (Adobe, Microsoft Office, etc.)
  • Experience Supporting Symantec Endpoint Encryption and Protection
  • Experience utilizing standard ticket handling applications
  • Strong Customer Service Skills and Experience
  • Ability to work in a large corporate environment
  • Understanding of the computer imaging process
  • Ability to multitask and respond effectively to inquiries or complaints
  • Above-average communication and documentation skills


The position described above provides a summary of some of the job duties and insights into working at Insight.

About Insight

Insight Enterprises, Inc. empowers organizations with technology solutions to maximize the business value of IT. As a global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions, Insight helps clients manage their IT while transforming for the future.

With 11,000+ teammates, Insight assists clients in innovating and optimizing their operations to run smarter.

Discover more at Insight

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions for organizations globally
  • $8.3 billion in revenue in 2020
  • Recognitions: Fortune 500, CRN Solution Provider 500, Intel Innovation Partner of the Year, Microsoft U.S. Partner of the Year, and more

Join a team where today's talent leads tomorrow's success.

Learn about careers at Insight:

Insight is an equal opportunity employer, fostering a diverse and inclusive workplace.


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