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MAS Service Connections Connections Support Specialist

2 months ago

Makati City, National Capital Region, Philippines ADP Full time
 Client Management – Delivers an exceptional client experience as measured by Transaction surveys, consistently meeting expectations.  Project Management – Basic knowledge of MAS products, services, processes, & organization. Willing to complete stretch assignments such as SWAT, OE rotations, etc.  Technical Support – Resolve technical issues related to EDI, understanding account structures, work closely with OES, Service, and other BTS groups.  Partnership Driver - Builds bridges & collaborative partnerships with associates & leaders from other MAS departments to improve Service results.
 Work Independently  Ability to troubleshoot and resolve client concerns, including complex situations  Demonstrates ability to diffuse volatile situations  Ability to collaborate and work in a team environment  Demonstrates competent communication skills with clients & internal support groups

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.