Senior Manager in Trade Surveillance Operations

4 days ago

Taguig, National Capital Region, Philippines Nasdaq Full time
Why Nasdaq

When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

Nasdaq is currently seeking a motivated and passionate individual to lead a team of Functional Analysts and Data Analysts.

Nasdaq's Trade Surveillance service powers surveillance and compliance for over 150 market participants across 65 markets globally. Scalable to millions of transactions and flexible to manage several outstanding data sources, NTS Surveillance holistically examines scenarios across multiple venues and asset classes.
  • Implementing organization's strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes, or programs
  • Managing and developing a team of people, setting direction, and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as-needed basis
  • Providing new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints
  • Ensuring that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws
  • Developing organization-wide initiatives to proactively inform and educate customers

What We Expect

  • MBA, MSc or related discipline, or equivalent work experience
  • Prior management experience in the fintech / IT industry for at least 5 years
  • Excellent verbal, written and client-facing communication skills is a must
  • Perfect written and verbal communication skills in English
  • Business domain knowledge with an interest and knowledge of capital markets and trading compliance.
  • SaaS knowledge is an advantage
  • Experience with working directly with customers in a global environment

Does It Sound Like You?

Please follow through by clicking the "Apply" link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.Not what you are looking for? Try these related job searches
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