Manager - Projects

4 weeks ago

Taguig, National Capital Region, Philippines Cognizant Technology Solutions Full time

Content Director

Qualification:

- Bachelors/Masters in English Literature
  • Bachelors/Masters in Mass Communication.
  • Bachelors of science or Bachelors of Engineering or Technology.
  • Bachelors/Masters in Arts.
  • Bachelors/Masters in Economics.

Responsibility:

Requirements Gathering and Analysis:

  • Attend walkthrough sessions with SMEs.
  • Understand and gather requirements from SDLC documentation.
  • Conduct needs analysis.
  • Act as consultants in order to devise training strategy.
  • Act as consultants for content strategy.
  • Act as consultants to devise documentation strategy.

Content Creation:

  • Ability to take ownership of more than one project from a delivery perspective.
  • Ensure projects are delivered on time, and with the required quality.
  • Support in estimation as and when required.
  • Act as asolution architects in order to provide winning solutions to proposals.
  • Implement new ideas that are in line with what is hapenning in the industry.
  • Work on estimations for varied kinds of deliverables.
  • Contribute towards updating knowledge assets.
  • Stay abrest with the latest trends in the industry.
  • independently create content deliverables.
  • complete understanding of learning and documentation strategies.
  • Complete understanding of content strategy.
  • implement lessons learnt and best practices from prior projects.
  • understand SEO principles.
  • Able to handle unknown risks and have contingency plans in place.

Project Management:

  • Independently manage small to medium sized projects.
  • Track and report metrics.
  • Optmize resource utilization.
  • Raise invoices, and keep track of financial data.

Review:

  • Performs regular reviews to ensure content is current and adheres to quality standards.
  • Track metrics to ensure productivity increase.

Training:

  • Focus on learning and acquiring new skills.
  • Focus on attending product trainings in order to enhance the quality of the documentation.
  • Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.
  • Able to conduct trainings for lateral recruits.
  • Acts as a facilitator and guide and takes on a range of roles and responsibilities in order to enhance the team knowledge as a whole.
  • Create new training materials on new trends in the industry.

Team Building & People Management:

  • Participate in team building activities.
  • Contributes to such activities positively.
  • Devises team building activities.
  • Provides technical leadership to team members.
  • Coaches team to get up to speed.
  • Grooms team to get to the next level.
  • Set clear and objective goals for team.
  • Conduct appraisals.
  • Identify, priorities and deploy action items for competency development.
  • Direct and guide other team leaders on resolving employee complaints.
  • Identify training needs of the team members.

Consult & Strategize:

  • Able to understand client business needs/problems and suggest content solutions accordingly.
  • Able to conduct needs analysis at customer end.
  • Able to devise content strategies.
  • Provides insight in terms of industry know how, tools know how.
  • Provides inputs during the Design stage of a deliverable.

Process Adherence and Delivery Excellence:

  • Implement lessons learnt from prior experinece to enhance process defined.
  • Deliver projects with quality and on time, including the team.
  • Minimize rework and develop reusable assests, whereever possible.
  • Tracking the allocation on the project for billed time.
  • Able to endorse and practise innovation and customer satisfaction.
  • Lead Content Audits.
  • Maintain RCA for defects to ensure it does not occur in another project.

Market Research and Industry Engagement:

  • Research on industry trends to understand value adds that can be suggested to the client.
  • • Identify areas of innovation and transformation.
  • • Participate in Industry webinars and connects to capture insights.
  • • Present papers in conferences.

Must Have Skills

  • User Adoption
  • Storyboarding
  • Learning Content Development
  • Curriculum Design
  • Learner Persona Profiling
  • Training Needs Analysis
  • Instructional Designing
  • Learning Solutions

Good To Have Skills

  • Skill Gap Analysis
  • Intrepid
  • Whatfix
  • Project Scope Management
  • Project Risk Management
  • Project Cost & Budget Mgmt
  • Program - Execution
  • Project Stakeholder Management
  • Articulate
  • Adobe Captivate

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