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Credit Operation Field Staff

2 months ago

Tuguegarao City, Cagayan Valley, Philippines Global Mobility Service Philippines, Inc. Full time

Good day, Job seekers

Global Mobility Services, Inc., is currently in need of CREDIT AND COLLECTION STAFF in TUGUEGARAO area

Duties/Responsibilities:

· Provide after-sales support to the customer after the product or service has already been purchased.

· Register, follow-up, solve and respond to customer requests, complaints, and after-sales services.

· Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

· Implement strategies that ensure post-sale follow-up of customer satisfaction or loyalty regarding one's product or service.

· Collection of all receivables and ensuring that all transactions are logged, fully transparent and subject to the company's policy on dealing with cash.

· Monitor the firm's accounts receivable and identify overdue accounts.

· Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

· Submit regular reports on the status of unpaid accounts and any repayment progress to the Business Senior Supervisor.

· Contacting debtors by telephone to enact and negotiate debt recovery.

· Locates debtors and solicits payment for delinquent accounts and removes merchandise for nonpayment of account.

· Perform motor vehicle inspection for recovered/impounded/repossessed vehicle

· Will be responsible for locating, coordinating repossession activities, and safely recovering the vehicles of the accounts assigned to you.

· Make sure that KPI's and KRA's in your position are met according to company standards.

· Other tasks that may be assigned from time to time.

Preferred Qualifications:

· At least 2 years in College/ Vocational courses

· Must have a driver's license and knows how to drive both 2 wheels and 4 wheels vehicle (M/T and A/T);

· with experience in microfinancing, lending institutions, or equivalent is an advantage.

· Willing to do fieldwork and has own motorcycle.

· Must be willing to work rain or shine.

Job Types: Full-time, Permanent

Benefits:

Additional leave
Company Christmas gift
Company events
Fuel discount
Health insurance
Life insurance
Opportunities for promotion
Paid training


Schedule:

8 hour shift


Supplemental Pay:

13th month salary
Overtime pay
Performance bonus