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Dining and Kitchen Team Member

4 months ago

Pasay, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time
Job description

Perks:
Competitive Salary and Benefits Package
Service Incentive Leave (SIL), with Leave Conversion for Unused Leaves
Leaves (i.e. Birthday, Calamity, Bereavement, and Rest and Recreational)
Group Personal Accident Insurance (upon deployment), and HMO Card
Career Advancement Program
Employee Engagement and Company Events & Activities
Employee Recognition and Awards
Performance Based Product Incentive (non-guaranteed)
Discount on Frankie's Products

Dining Team Member:


Take the guest's order, communicate the order to the Kitchen Area, deliver the food/drinks within the standards, and process the billing.

Check availability of any discount or privilege card of the guests.
Check back with guests to see how they enjoy their stay, the food, and the ambiance, among the many.
Provide and request the guest to accomplish the Guest Feedback Card (GFC).
Check the accuracy of the change and table number before giving it to the billing out guest.
Buss out tables and prepare fresh table settings.
Check all guests' order slips and completion status to ensure the completeness of the order.
Take additional orders of the guests whether it's for dine–in or carry-out.
Provide other requests of the guests.
Provide excellent guest service to the guests.
Preserve the cleanliness of the dining area, equipment, furniture and fixtures, and comfort room.

Ensure that proper grooming and hygiene are observe and that food safety and sanitation guidelines are followed at all times.

Ensure that excellent guest service is observed and practiced at all times.

Kitchen Team Member:
Prepare the food order indicated in the Order Slip (OS) by following the Standard Procedure per station.
Maintain the orderliness within the kitchen and stock area by putting the right things in place (systematic arrangement) and maintaining things at the right place (standardization and self – discipline)
Preserve the cleanliness of the kitchen, equipment, and the stock area which includes but not limited to:
Washing the dishes
Mopping the floor
Washing the kitchen utensils
Ensure quality, account incoming and outgoing, and maintain the completeness, FIFO, and good condition of all stocks.
Ensure that station and area reports were properly accomplished and accounted.

Log all wastages, spoilages and expired products and ensure that all are accounted and reported versus the theoretical count in the POS.

Conduct proper counting and inventory of station tools and materials, raw materials and items.

Ensure that proper grooming and hygiene is observe and that food safety and sanitation guidelines are followed at all times.

Ensure that all products assembled and prepared are of high quality, special request are given attention, complete and accurate and meets serving time.

Set up stations and collect all necessary supplies to prepare menu during operations.
Prepare a variety of foods as part of Frankie's Menu
Arrange sauces and supplementary garnishes for allocated station.
Cover, date and correctly store all bits and pieces and food prep items.
Notify Head in advance of unlikely shortages.
Serve menu items compliant with established standards.
Use food preparation tools in accordance with manufacturer's instructions.
Follows the proper opening and closing procedure of the kitchen in adherence with the standard procedures.
Maintain a prepared and sanitary work area at all times.
Keep the work area clean, organized and well – maintained through the shift.
Make sure all storage areas are tidy and all products are stored appropriately.
Constantly use safe and hygienic food handling practices.

Qualification:
With at least 6 months working experience specializing in Food/Beverage/Restaurant Service or equivalent
Fresh Graduates are welcome to apply
Experience in Fast Food Chains is an advantage
Can communicate well in English and Filipino
Exemplary Guest Service and Team Player Attitude
Energetic and Passionate with their job
Fun, Quirky, and Witty

Job Types:
Full-time, Permanent, Fresh graduate

Pay:
Php15, Php16,000.00 per month

Benefits:
Additional leave
Company events
Discounted lunch
Employee discount
Health insurance
Opportunities for promotion
Paid training
Promotion to permanent employee

Schedule:
8 hour shift
Holidays
Overtime
Rotational shift
Shift system
Weekends

Supplemental pay types:
13th month salary
Overtime pay
Tips

Application Question(s):
Where are you currently living? (San ka kasalukuyang nakatira?)