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Nurse Operations Specialist
2 weeks ago
Medical Administration (Healthcare & Medical)
Global Rescue is the world's leading membership organization, providing integrated medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004, Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. Global Rescue has been established in the Philippines since 2016.
ROLE OVERVIEW
We are currently seeking nurses who are looking to join our growing operations teams. In this role, you will staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies, deploy both domestically and internationally in support of medical evacuations, and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come in from our members, and the research is done in preparation for future operations (locating and establishing relationships with hospitals, air and ground evacuation providers, etc.). You should be a team player, excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members. Training will be provided.
WORK SCHEDULE
Compressed workweek schedule:
- Dayshift/Nightshift: 12 hours/day
RESPONSIBILITIES
- Staff emergency and general access telephone lines in our operations center
- Respond to member health events and member/potential member inquiries via telephone and email.
- Obtain and evaluate all relevant information to handle inquiries.
- Effectively describe the nature and scope of Global Rescue services
- Manage and coordinate logistics for field rescues from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
Follow, maintain, and improve protocol, process, and quality standards for patient response and transport. - Execute assigned non-operational general office tasks with diligence and precision.
- Domestic and International travel when required.
QUALIFICATIONS
- Registered Nurse with 3+ years of experience
- 1+ years of customer service experience preferred.
- Medical hotline or Emergency Medical Dispatch experience preferred.
- Primary health care/pre-hospital experience preferred.
College degree - Must be well-spoken and well-written – Confident in speaking English over the phone.
- Highly energetic and motivated to succeed.
- Mission-focused orientation, interest in "doing whatever it takes" to help those in need.
- Attention to detail and follow-through.
- Efficient time management and organizational skills
WHAT WE OFFER
- Medical Plan HMO
- Paid annual training (ACLS/BLS)
- Market competitive pay levels
- Paid time-off and sick time-off benefits
- Employee referral program
- Career growth and promotion opportunities
- Opportunity for deployment
- Annual team-building events
- Diverse global operations team
- 13th-month pay
Compensation: Based on Experience + Additional PHP 5,000 premium for full-time night shift + Annual performance bonus and salary increase
For more information, please visit
Your application will include the following questions:
What's your expected monthly basic salary?
Are you available to work public holidays?
How many years' experience do you have as a nurse?
Are you willing to relocate for this role?
Do you have an active PHRN license?
Are you available to work on a nighshift schedule
How much notice are you required to give your current employer?
Are you willing to undergo a pre-employment background check?
Global Rescue Pacific PhilippinesGlobal Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see
Global Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see
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