Retail Sales Officer

2 weeks ago


Manila, National Capital Region, Philippines Hiring for India biggest BankingFinance, FMCG and Retails Companies Full time

Hi

We are hiring Retails Sales Office for India biggest Banking/Finance, FMCG and Retails Companies,

Job Location : Bengaluru, Pune, Mumbai, Hyderabad, Chennai, Delhi/NCR, Kolkata

Responsibilities:

  • Greet and assist customers: Approaching customers with a warm and friendly demeanor, identifying their needs, and offering assistance throughout their shopping experience.
  • Product knowledge and recommendations: Possessing a strong understanding of the products offered, their features, benefits, and how they address customer needs. Effectively recommend products based on customer inquiries and preferences.
  • Upselling and cross-selling: Subtly encouraging customers to purchase additional items that complement their initial selections, maximizing sales potential while providing genuine value.
  • Processing transactions: Operating cash registers, scanners, and payment systems efficiently and accurately.
  • Maintaining the sales floor: Keeping shelves stocked, ensuring displays are organized and visually appealing, and contributing to a clean and inviting shopping environment.
  • Loss prevention: Being vigilant in preventing shoplifting and shrinkage, while maintaining a customer-friendly approach.
  • Adherence to company policies: Following all company policies and procedures regarding customer service, cash handling, and store operations.

Additional Skills:

  • Excellent communication and interpersonal skills: The ability to build rapport with customers from diverse backgrounds, actively listen to their needs, and communicate product information clearly and concisely.
  • Customer service focus: A genuine passion for providing exceptional customer service, resolving concerns promptly and professionally, and exceeding customer expectations.
  • Salesmanship and target achievement: A strong drive to achieve sales targets while maintaining ethical practices and building trust with customers.
  • Teamwork and collaboration: The ability to work effectively as part of a team, collaborating with colleagues to ensure smooth store operations and a positive customer experience.
  • Adaptability and problem-solving: The ability to handle a fast-paced environment, adapt to changing situations, and think on their feet to resolve customer issues efficiently.
  • Time management and organization: The ability to prioritize tasks, manage time effectively, and meet deadlines to contribute to the overall efficiency of the store.
  • Technical skills: Familiarity with point-of-sale systems, inventory management tools, and other relevant technology used in the retail environment.

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