Membership Supervisor

2 weeks ago

Manila, National Capital Region, Philippines Southeastasia Retail, Inc. Full time

Responsible in sales operation of the Membership and overall monitoring and controlling of the membership clerk and sales team in their day-to-day activities. Maintains the highest standards of member-customer service by attending to sign-ups, renewals, return/refund/replacement and repair of merchandise.

Specific Duties and Responsibilities

Monitors the daily activities of all membership clerk and their daily remittances.Ensures that encoded application forms are audited.Monitors member service, reportorial, clerical and filling functions.Monitors repair and refund functions.Monitors marketing activities such as telemarketing and other special events.Sets daily, weekly, and monthly marketing goals.E valuates the performance of membership clerk and sales team.Visits business establishment and submits proposals to promote our company.Sets up booths to different subdivisions or villages and invites non-members to visit the store.QualificationsCandidate must possess at least Bachelor's/College Degree in any fieldA t least 3 years of working experience in the related field is required for this positionRequired skills: Knowledgeable in Sales, Customer Service, Analytical skills, Computer literacyPreferably Supervisor/3 Yrs & Up Experienced Employee specialized in Sales - Retail/General, Customer Service or equivalentObserves proper grooming standards and wearing of company uniform at all times, courtesy towards members, fellow employees and company officers, punctuality at all times and provides proper training including skills development to subordinatesPerforms other tasks that may be assigned from time to time

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