Chat Customer Service Representative

2 weeks ago

Lipa City, Calabarzon, Philippines TeleTech Holdings, Inc. Full time

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Chat Customer Service Representative working onsite in Lipa, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues either through voice or non-voice interactions such as inbound and outbound calling, chat, text, email and direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers' experience being just average or an exceptional one. Your experience in the industry is valued here.

During a Typical Day, You'll

  • Answer incoming communications from customers
  • Connect and resolve issues with customers using voice or non-voice platforms

What You Bring to the Role

  • Completed 2 years in college or equivalent
  • At least 6 months call center experience or with background in lending or financial services
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit for more information.

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.


#J-18808-Ljbffr

  • Chat Customer Service Representative Job at in Lipa City

    2 weeks ago

    Lipa City, Calabarzon, Philippines TTEC Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Chat Customer Service Representative working onsite in Lipa, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Sonak Corporation Full time

    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

  • Customer Service Representative

    2 weeks ago

    Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in BatangasQualifications: Candidates are required to have prior experience in another field of work. College Graduate/ 2nd year College Undergraduate Good communication skills in English Computer literateWilling to work...

  • Customer service representative

    2 weeks ago

    Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in BatangasQualifications: At least 6 months Experience in Call Center Industry Open to High School graduates Good communication skills in English Computer literateWilling to work onsiteSalary and benefits: Paid Time Off...

  • Customer service representative

    2 weeks ago

    Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in Batangas.Qualifications: At least 6 months Experience in Call Center Industry Open to High School graduates Good communication skills in English Computer literate Willing to work onsiteSalary and benefits: Paid Time Off...

  • Customer Service Representative

    2 weeks ago

    Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in Batangas.Qualifications: Candidates are required to have prior experience in another field of work. College Graduate/ 2nd year College Undergraduate Good communication skills in English Computer literate Willing to work...

  • Customer Service Representative

    1 week ago

    Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Exciting Opportunity: Customer Service Representatives Needed in BatangasRequirements: No degree necessary; even high school graduates are welcome Candidates with 6 months of call center experience preferred. English proficiency is a must. Basic computer skills required. Onsite work only.Perks: Full health insurance coverage. Paid training provided. Enjoy...

  • Customer Service Representative

    2 weeks ago

    Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - [PIPELINE] Customer Service Representative - Cavite (008LMO) [PIPELINE] Customer Service Representative - Cavite - 008LMO Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do...

  • Customer Service Representative

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Lexieconsulting Full time

    Email Sourcing Specialist at Lexie Staffing and Business Consulting Local Financial Account - Fort Site EDUCATIONAL ATTAINMENT AND WORK EXPERIENCE: NEED AT LEAST 1 MONTH CCE or COMPLETED 2 YEARS IN COLLEGE/ COLLEGE GRADUATE (NO CCE NEEDED) SALARY PACKAGE: 19,500 SHIFT SCHEDULE: SHIFTING WORK ARRANGEMENT: ONSITE Technical Support - Makati Site Techzone ...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Landlite Philippines Corporation Full time

    Job Qualifications:Bachelor's Degree in any fieldRelevant experience is a PLUSGreat verbal and written communication skills including grammar and spellingComfortable with decision making by assessing the situation, researching potential solutions and making recommendationsDetails-orientedComputer LiterateJob Description:Interact with customers to provide...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.Duties and Responsibilities:To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...

  • Customer Service Representative

    2 weeks ago

    Cavite City, Calabarzon, Philippines Metacom BPO Full time

    We're thrilled to announce that we're currently on the lookout for Customer Service RepresentativeResponsibilities: Provide excellent customer service by addressing inquiries promptly and efficiently. Research and respond to customer queries via phone, email, and live chat. Escalate unresolved issues to appropriate teams. Route calls and document...

  • Customer Service Representative

    1 week ago

    Paranaque City, Calabarzon, Philippines Linaheim Corporate Services, Inc Full time

    JOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:CALL MANAGEMENT/ACCURACY1.1 Provide complete and accurate information to customers1.2 Maintain required and set Service...

  • Customer Service Officer

    2 weeks ago

    Lipa City, Calabarzon, Philippines Power Mac Center, Inc. Full time

    Performs highest quality of Customer Experience and Technical Service in accordance to Company's standards and guidelines. Customer Experience1. Provides high-level of customer experience through maintaining strong relationships with Clients.2. Addresses and resolves Client's inquiries, requests and complaints.3. Facilitates screening and receiving of...

  • Chat (Non-Voice) Customer Service Specialist - Pasig

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Orbit Teleservices Pasig-Ortigas Full time

    We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technical Support Representative Sales/Retail Representative Travel and Hotel Associate Healthcare Specialist Financial Associate (PRIO) Telemarketer Content ModeratorGeneral...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    JOB DISCREPTION and RESPONSIBILITIES1.Monitors the shipments from processing up to the arrival of cargo.2.Informs clients of flight information and irregularity.3.Monitors shipments both Import and Export.4.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. 5.Set...

  • Customer Service Representative

    2 weeks ago

    Cavite City, Calabarzon, Philippines Neksjob Phillipines Full time

    APPLY NOW AS ONE OF OUR CUSTOMER SERVICE REPRESENTATIVE FOR INSURANCE ACCOUNT AND GET THE CHANCE TO RECEIVE 30K JOINING BONUSMinimum Requirements- At least HS/SHS Graduate- With 6 MONTHS BPO Experience - Savvy in computer & internet navigation- Good to Excellent communication skills- Amenable to Work OnsiteWhy pick us?Competitive SalaryExciting Performance...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    JOB DISCREPTION and RESPONSIBILITIESMonitors the shipments from processing up to the arrival of cargo.Informs clients of flight information and irregularity.Monitors shipments both Import and Export.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. Set...

  • Customer Service Representative

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Valeros Business Company Full time

    HiringBlended -Email/Chat/CSRStart Date :MaySITE:EastwoodEarn up to 23K Depending on your skillsQualifications:At least 6months Voice International Experienceat least Vocational/ Associate / College GraduateAmenable to work On site

  • Customer Service Representative

    2 weeks ago

    Cavite City, Calabarzon, Philippines Neksjob Phillipines Full time

    APPLY NOW AS ONE OF OUR CUSTOMER SERVICE REPRESENTATIVE FOR INSURANCE ACCOUNT AND GET THE CHANCE TO RECEIVE 30K JOINING BONUSMinimum Requirements At least HS/SHS Graduate With 6 MONTHS BPO Experience Savvy in computer & internet navigation Good to Excellent communication skills Amenable to Work OnsiteWhy pick us?Competitive SalaryExciting Performance Bonuses...