Customer Service Representative

2 weeks ago


Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

Job Description - [PIPELINE] Customer Service Representative - Cavite (008LMO)

[PIPELINE] Customer Service Representative - Cavite - 008LMO

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Customer Service Representative – NAM Support (Non-Technical)

The Customer Service Representative (CSR) will be responsible for ensuring a high level of Customer Satisfaction. The role will provide customers with post-sales support for Schneider-Electric's core product line and advise potential and existing customers on product selection. This will require an understanding of system availability concepts and for Schneider-Electric's solutions for providing uptime. CSR's are required to interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines with minimal supervision. Opportunity for growth and advancement that is limited only by drive, desire, competitive spirit, and aptitude for learning.

What will you do?

  • Provides post-sales support via the phone/chat/e-mail.
  • Coordinate with other team/support to ensure that every interaction creates the optimal customer experience.
  • Assists potential customer with product selection and configuration.
  • Identifies and routes large opportunities to sales teams for follow up and closure.
Qualifications

Who would be successful?

  • Candidate must possess at least a Bachelor's/College Degree, any field.
  • At least 6 month(s) of working experience in the related field is required for this position.
  • Candidates must be motivated team players that also have the ability to work well individually with minimal supervision
  • Ability to multi-task, prioritize and operate efficiently in a fast-paced environment is a must
  • Applicants must be open to working on the night shift
  • Applicants must be willing to work in Rosario, Cavite.

What's in it for me?

  • Global family leave
  • Comprehensive medical coverage for employee and dependents
  • Worldwide Employee Stock Ownership
  • Flexible work arrangement and more

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

#J-18808-Ljbffr

  • Cavite City, Calabarzon, Philippines Neksjob Phillipines Full time

    APPLY NOW AS ONE OF OUR CUSTOMER SERVICE REPRESENTATIVE FOR INSURANCE ACCOUNT AND GET THE CHANCE TO RECEIVE 30K JOINING BONUSMinimum Requirements- At least HS/SHS Graduate- With 6 MONTHS BPO Experience - Savvy in computer & internet navigation- Good to Excellent communication skills- Amenable to Work OnsiteWhy pick us?Competitive SalaryExciting Performance...


  • Cavite City, Calabarzon, Philippines Neksjob Phillipines Full time

    APPLY NOW AS ONE OF OUR CUSTOMER SERVICE REPRESENTATIVE FOR INSURANCE ACCOUNT AND GET THE CHANCE TO RECEIVE 30K JOINING BONUSMinimum Requirements At least HS/SHS Graduate With 6 MONTHS BPO Experience Savvy in computer & internet navigation Good to Excellent communication skills Amenable to Work OnsiteWhy pick us?Competitive SalaryExciting Performance Bonuses...


  • Cavite City, Calabarzon, Philippines Metacom Full time

    Are you thrilled about delivering outstanding customer service? We need a lively Customer Service Representative. Join us in Cavite-Molino.Your Key ResponsibilitiesHandle customer inquiries and provide accurate informationAssist customers with product or service-related concernsEnsure customer satisfaction through effective communication and...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - Inside Service Sales Representative (008OWJ) The Role: Inside Service Sales RepresentativeWe are looking for an experienced Inside Service Sales Representative to help usunlock further commercial value for our business.What will you do?The mission of the Field Services Inside Service Sales Representative is to maximizeservices revenue by...


  • Cavite City, Calabarzon, Philippines Metacom BPO Full time

    We're thrilled to announce that we're currently on the lookout for Customer Service RepresentativeResponsibilities: Provide excellent customer service by addressing inquiries promptly and efficiently. Research and respond to customer queries via phone, email, and live chat. Escalate unresolved issues to appropriate teams. Route calls and document...


  • Cavite City, Calabarzon, Philippines Aces Call Center Jobs Full time

    Customer Service for Retail or Financial AccountsShifting schedule Assist customers with inquiries about products and servicesResolve customer issues and provide appropriate solutions and alternatives within the time limitsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through...


  • Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.Duties and Responsibilities:To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...


  • Antipolo City, Calabarzon, Philippines Lexieconsulting Full time

    Email Sourcing Specialist at Lexie Staffing and Business Consulting Local Financial Account - Fort Site EDUCATIONAL ATTAINMENT AND WORK EXPERIENCE: NEED AT LEAST 1 MONTH CCE or COMPLETED 2 YEARS IN COLLEGE/ COLLEGE GRADUATE (NO CCE NEEDED) SALARY PACKAGE: 19,500 SHIFT SCHEDULE: SHIFTING WORK ARRANGEMENT: ONSITE Technical Support - Makati Site Techzone ...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description - Account Virtual Services Sales Representative (008TGT) Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? The Role: Virtual Service Sales...


  • Paranaque City, Calabarzon, Philippines Linaheim Corporate Services, Inc Full time

    JOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:CALL MANAGEMENT/ACCURACY1.1 Provide complete and accurate information to customers1.2 Maintain required and set Service...


  • Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

    Job Description Overview Lead Virtual Services Sales Representative deploys sales activities 100% remotely (e.g. phone, e-mail and social media) with customers in order to develop and grow installed base services with.Main Mission Person in this role maximizes services revenue through customer relationship management, handling all Customer Requests and Leads...


  • Paranaque City, Calabarzon, Philippines Sonak Corporation Full time

    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...


  • Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    JOB DISCREPTION and RESPONSIBILITIES1.Monitors the shipments from processing up to the arrival of cargo.2.Informs clients of flight information and irregularity.3.Monitors shipments both Import and Export.4.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. 5.Set...


  • Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in BatangasQualifications: Candidates are required to have prior experience in another field of work. College Graduate/ 2nd year College Undergraduate Good communication skills in English Computer literateWilling to work...


  • Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in BatangasQualifications: At least 6 months Experience in Call Center Industry Open to High School graduates Good communication skills in English Computer literateWilling to work onsiteSalary and benefits: Paid Time Off...


  • Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    JOB DISCREPTION and RESPONSIBILITIESMonitors the shipments from processing up to the arrival of cargo.Informs clients of flight information and irregularity.Monitors shipments both Import and Export.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. Set...


  • Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in Batangas.Qualifications: Candidates are required to have prior experience in another field of work. College Graduate/ 2nd year College Undergraduate Good communication skills in English Computer literate Willing to work...


  • Lipa City, Calabarzon, Philippines Metacom BPO Full time

    Are you passionate about delivering exceptional service to customers?We're currently seeking a Customer Service Representative position in Batangas.Qualifications: At least 6 months Experience in Call Center Industry Open to High School graduates Good communication skills in English Computer literate Willing to work onsiteSalary and benefits: Paid Time Off...


  • Antipolo City, Calabarzon, Philippines Lexieconsulting Full time

    Customer Service Representative/ No experience needed4 yrs College grad, with or without BPO exp, or2yrs college undergrad ( no back subjects ) with 1 yr BPO expwith EXCELLENT COMMUNICATION SKILLS ( must be fluent in english ) HIRING NO EXPERIENCE NEEDED HIRING NO EXPERIENCE NEEDED We are hiring for CSR position4 yrs College grad, with or without BPO exp,...


  • Paranaque City, Calabarzon, Philippines Premium Choice Meat Shop Full time

    Candidate must be a graduate of any Bachelor's Degree .At least a minimum of one year experience in the Customer Service field.Excellent communication skills both verbal and written.Strong problem-solving abilities and attention to detail.Team player with a strong sense of responsibility and commitment to customer satisfaction.Willing to be assigned in...