![TRANSCOSMOS ASIA PHILIPPINES, INC.](https://media.trabajo.org/img/noimg.jpg)
Real Time Analyst w/ 24K Signing Bonus
2 weeks ago
Qualifications:
College Graduate / bachelor's degree in any field.Preferably with at least 2 years solid experience as Real Time Analyst in a BPO set up.With experience in forecasting and scheduling.Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus).Amenable to work onsite and on a shifting scheduleCan start ASAPJob Description:Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded.Understand and plan all aspects of staffing and capacity management for all sites directly responsibleOrganize and create methods of communication, policies, and procedures that work in collaboration with Operations, Training and Quality, Information Technology, and Human Resources at all levels.Provide clear and concise reporting of team, skill, and center statistics such as service level, occupancy, interval adherence, and absenteeism at determined frequencies.Make recommendations to implement improved processes.Responsible for respective department's overall performance and for motivating team to exceed department goals and objectives.Knowledge, understanding, and compliance with TCAP policies and procedures.Accountable for all decisions, actions, and directives made to his/her team.Responsible for progressive discipline with regards to attendance, performance and all aspects of company policy up to and including termination.Follow up in a timely manner to ensure customer satisfaction.Provide feedback to management concerning possible problems or areas of improvement.Perform other duties as assigned by management. At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect.Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.
Rewarding Career
We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.
Connected Team - We are ONE
We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.
Intrinsic Values and Culture
We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.
-
Real Time Analyst
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Workforce Real Time Analyst
2 weeks ago
Manila, National Capital Region, Philippines SupportNinja Full timeWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....
-
Real Time Analyst
2 weeks ago
Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full timeSummary of Duties: The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for...
-
Real Time Analyst
2 weeks ago
Manila, National Capital Region, Philippines PartnerHero Full timeRole DetailsContract Duration:PermanentPosition type and schedule:Full-time. Flexible availability to work any shiftTraining Schedule: Flexible availability to work any shiftWork type and Location:Hybrid, Metro ManilaExpected start date:June 6, 2024About The RoleA Real Time Analyst is responsible for real-time and/or intraday management of resources to...
-
URGENT HIRING Team Leader w/ 24K Signing Bonus
2 weeks ago
Manila, National Capital Region, Philippines TRANSCOSMOS ASIA PHILIPPINES, INC. Full timeJob Types: Full-time, PermanentSalary: Php40, Php45,000.00 per monthQualifications:Bachelor's Degree holderAt least 2 years of Team Lead experience in BPO industry is required for this position.Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus)Handling blended account including chat is preferred.Good...
-
Quality Analyst with 24K Signing Bonus
5 days ago
Manila, National Capital Region, Philippines TRANSCOSMOS ASIA PHILIPPINES, INC. Full timeRole Profile:College Degree of any course.Has background in Voice and Non-Voice Services (knowledge on all lines of businesses is a plus).With at least 2 year experience in quality analyst division.Excellent oral and written communication skills at all levels of the organization with minimal supervision.Knowledge in Microsoft Office applications including...
-
31k package + 30k signing bonus + 20% nd
5 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeLocation: Bridgetowne, Quezon CityWork Setup: Work OnsitePosition: PHRN AnalystAccount: Pure NonvoiceStart Date: ASAPQualification:PH Registered NurseWith active PRC license (valid for at least 6 months)Must have at least 1 year bedside experience or Company Nurse JobExperience with COEMust be okay with 1year Locked in periodWilling to work in Bridgetowne,...
-
Real Estate Salesperson
2 weeks ago
Manila, National Capital Region, Philippines Sqyrs Real Estate Services Full timeLegally market and sell real estate properties in the Philippines.Did you know that the name "Real Estate Agent or Specialist" is NOT recognized by Republic Act 9646 or Real Estate Service Act of the Philippines as a legitimate real estate practitioner? There are only five duly recognized real estate practitioners as per RESA Law and they are the...
-
Customer Service Agent With 30k Bonus
2 weeks ago
Manila, National Capital Region, Philippines Neksjob Full time"Customer Service Agent / With 30k Signing Bonus CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Qualifications:Work...
-
Real Estate Accounts Payable
2 weeks ago
Manila, National Capital Region, Philippines Remote VA PH Full timeWe are looking for a detail-oriented and experienced Real Estate Accounts Receivable/Payable Specialist to join our finance team. The ideal candidate will manage all aspects of accounts receivable and payable, ensuring accurate and timely processing of financial transactions. Experience with QuickBooks, handling phone calls, and rent collection is a...
-
Senior Compliance Analyst
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeSenior Compliance Analyst page is loaded Senior Compliance Analyst Apply locations Quezon City time type Full time posted on Posted 7 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our...
-
Real Assets Data Operations Analyst
2 weeks ago
Manila, National Capital Region, Philippines University of New South Wales Full timeMSCI is excited to offer this opportunity to join its Manila-based Real Assets Data Operations Team. This position is responsible for tracking commercial Real Estate market transactions. No prior Real Estate experience is necessary. The role will also suit a recent graduate who has an analytical mind and the ability to communicate in a clear and engaging...
-
Senior Reporting Analyst
2 weeks ago
Manila, National Capital Region, Philippines IntouchCX Full timeIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with...
-
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeAccount: Non Voice HealthcareStart Date: Every Friday of JuneWork Setup: Onsite, Fixed Weekends OffUpon hire: Php30,000 basic pay + 1,000 allowanceOther benefits:- 30k Signing Bonus (after 30-45 working days with 1-year locked in period)20% Night differential- HMO coverage for employee upon Day 1 and HMO dependent upon regularization- Life and Accident...
-
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeAccount: Non Voice HealthcareStart Date: Every Friday of JuneWork Setup: Onsite, Fixed Weekends OffUpon hire: Php30,000 basic pay + 1,000 allowanceOther benefits:- 30k Signing Bonus (after 30-45 working days with 1-year locked in period)20% Night differential- HMO coverage for employee upon Day 1 and HMO dependent upon regularization- Life and Accident...
-
Software Technical Analyst
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeSoftware Technical Analyst page is loaded Software Technical Analyst Apply locations Quezon City time type Full time posted on Posted Today job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our...
-
Business Analyst
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeBusiness Analyst (Azure, Kubernetes, API) page is loaded Business Analyst (Azure, Kubernetes, API) Apply locations Manila, Manulife Business Processing Services time type Full time posted on Posted 5 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and...
-
Senior Analyst
2 weeks ago
Manila, National Capital Region, Philippines ING Group Full timeAs a Senior Analyst for Collateral Management, you will be responsible for the correct, complete and timely execution of the collateral management tasks in order to collateralize financial markets transactions with the purpose to mitigate credit risk. You will be responsible for the daily calculation, notification and agreement of margin calls towards the...
-
Data Analyst, Real Estate Industry
2 weeks ago
Manila, National Capital Region, Philippines S&P Global, Inc. Full timeAbout the Role:Grade Level (for internal use):07The Role:As a Data Analyst in Real Estate Industry Content, your main task would be to extract, scrutinize, and standardize the property assets and aggregate level essential data relevant to real estate covered companies, which is then provided to our clients in the form of a formulated product for S&P...
-
Senior Analyst, Risks and Controls
2 weeks ago
Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full timeSenior Analyst, Risks and Controls page is loaded Senior Analyst, Risks and Controls Apply locations Quezon City time type Full time posted on Posted 2 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...