Medical Data Entry Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Intelassist Full time

Work Schedule: Pacific Timezone
Work Set-Up:
Hybrid (Once a week onsite after the onboarding period)

Position Overview:Medical Data Entry Representatives are pivotal in configuring new client's accounts and ensuring the seamless handling of customer data. As a valued member of the Provisioning team, your role will revolve around meticulously configuring customer accounts, swiftly adapting to client needs, and managing data entry tasks with an unwavering attention to detail. If you thrive in a collaborative team environment, excel in executing critical data-focused tasks, and possess a keen eye for detail while working at a fast pace, we're eager to connect with you

Duties and Responsibilities:

  • Execute assigned tasks proficiently using client onboarding/project management software while maintaining accurate and updated records.
  • Efficiently configure new client's accounts, ensuring adherence to default templated settings and enabling appropriate modules promptly.
  • Gather all essential customer information required for setup with third-party partners, meticulously following partner workflows to guarantee successful completion.
  • Exercise utmost care in handling sensitive customer data, adhering strictly to established processes and protocols.
  • Monitor and address cases within an assigned queue, ensuring timely resolution within established Service Level Agreements (SLAs).
  • Cultivate a deep understanding of the client's products, developing subject matter expertise in workflows, forms, reporting tools, and components, as well as comprehending the business processes and technological requirements of the healthcare providers we serve.

Job Requirements:

  • Bachelor's Degree of any related field
  • Minimum of 3 year's experience in a high-volume, task-oriented role, showcasing your adeptness in managing multiple tasks efficiently.
  • A proactive mindset coupled with outstanding prioritization and task management skills, demonstrating your ability to handle a high volume of tasks daily.
  • Proficiency in following complex process workflows accurately and efficiently.
  • Exceptional follow-through skills, complemented by excellent written and verbal communication abilities.
  • Prior experience in healthcare and/or Electronic Health Record (EHR) systems.
  • Proficiency in data analysis and spreadsheet management.
  • US Client experience is a plus.

WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.


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