Pure Non-Voice Agent/Email

2 weeks ago


Quezon City, National Capital Region, Philippines Caldwell Co BPO Careers Full time

For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 2 free beneficiaries on Day One
● Shift Schedule (Day shift/Mid shift/Night shift)
● Pioneer, Non-voice, and Easy Accounts Available
● Free Coffee and Biscuits in the office
● Retirement/Life Insurance for Qualified Staff
● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

What's in Caldwell Communications?

Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you.

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Overtime pay
  • Performance bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

#J-18808-Ljbffr
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