Japanese Sales Operations Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE
  • PROJECT NAME: Sales Operations

POSITION TITLE:
Japanese Sales Operations Specialist

WORK SETUP:
Hybrid

RESPONSIBILITIES:
Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Avanade Practitioners in navigating the company's internal sales processes. Support Avanade Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies.

Critical services include:

  • Coordination of review and approval meetings
  • Support sales reporting/analysis and forecasting
  • Support internal sales processes/tools and education around those for sales teams
  • Drive sales excellence best practices
  • Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights
  • Support the execution of the sales planning cycle
  • Drive continuous improvement and transformation
This position reports to Sales Operations Leadership, Senior Managers, or Managers.

Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).


Primary responsibilities include:

  • Work independently with minimal supervision
  • Be an individual contributor with ability to balance multiple competing priorities with guidance
  • May supervise and be a people lead for a team with oversight from a manager
  • Help create and execute low to medium complexity workplans
  • Interact confidently with senior leadership within sphere of responsibility
  • Provide input into the creation of operational processes
  • Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility

Knowledge & Skill Requirements:

  • Excellent oral and written communications skills in Japanese & English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude
  • Ability to work under minimal supervision and guidance, learning new responsibilities quickly
  • Ability to work virtually with diverse individuals
  • Excellent teaming, team building, collaboration, and facilitation skills
  • Excellent organizational / time management / data management skills
  • Analytical skills; collects, researches and interprets data Highly proficient in following and applying processes, quickly learning Avanade & Company Sales processes and being able to recognize and apply them (previous familiarity preferred)
  • Excellent accuracy and attention to detail
  • Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others
  • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company

OTHERS:

Project Shift Schedule:
Rotation

Project Rest Day:
Rotation

Project/Team Location:
Mandaluyong Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS:

Educational Qualification:

Must have:

  • Undergraduate degree
  • Japanese language fluency (oral and written) – C2
  • English language fluency (oral and written) – B2

Good to have:

  • Business Management education desirable

Skills & Work Experience:

Must have:

  • A minimum of 4-5 years of experience, with proven track record in team management

Good to have:

  • Understanding of sales operations processes and tools (e.g., Client 365) preferred

Other requirements:

  • Must support/mirror be working hours for the supported Market Unit or other business area
  • Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
  • Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
  • May be occasionally required to travel domestically or internationally

Additional Comments:

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

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