Duty Manager

2 weeks ago

Makati City, National Capital Region, Philippines InterContinental Hotels Group Full time

We like to lead from the front. So, we're looking for a Duty Manager who sets high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to making sure you and your team deal effectively and efficiently with all guest complaints, queries, and suggestions

A little taste of your day-to-day:

Every day is different at IHG, but you'll mostly be:


• Leading the way – managing guest experiences, team performance, and hotel operations


• Prioritising workload and ensuring your team delivers authentic, memorable experiences


• Developing your team's skills to drive results that positively impact hotel performance


• Having authentic conversations with guests to resolve issues, queries, or concerns


• Being the first point of contact for any critical emergency situations

What We need from you:

● Minimum Diploma or equivalent, some college preferred

● 2 years of front desk/guest service leader experience

● Must be fluent in spoken and written English

● Other languages may be preferred

● Excellent communication, problem-solving, reasoning, and motivational skills

● Working knowledge of hotel property management systems like Opera beneficial

● Willingness to work evenings and weekends

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy.

We like to lead from the front. So, we're looking for a Duty Manager who sets high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to making sure you and your team deal effectively and efficiently with all guest complaints, queries, and suggestions A little taste of your day-to-day: Every day is different at IHG, but you'll mostly be:
• Leading the way – managing guest experiences, team performance, and hotel operations
• Prioritising workload and ensuring your team delivers authentic, memorable experiences
• Developing your team's skills to drive results that positively impact hotel performance
• Having authentic conversations with guests to resolve issues, queries, or concerns
• Being the first point of contact for any critical emergency situations What We need from you: ● Minimum Diploma or equivalent, some college preferred ● 2 years of front desk/guest service leader experience ● Must be fluent in spoken and written English ● Other languages may be preferred ● Excellent communication, problem-solving, reasoning, and motivational skills ● Working knowledge of hotel property management systems like Opera beneficial ● Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

#J-18808-Ljbffr

  • Duty Manager

    1 month ago

    Makati City, National Capital Region, Philippines HSH Management Services Full time

    Overview of the roleSeeking an experienced and personable hospitality professional who will be responsible for the day-to-day operations of the Front Office department while overseeing the general hotel operations of the hotel ranging from basic guest services to emergency, safety and security protocols. A committed, highly passionate and well-rounded...

  • Duty Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Accor Hotels Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • 2022 Marketing Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines NM Network Manager Sales Full time

    Opportunity Expired We are looking for a zealous Marketing Assistant to support the Marketing department of our company in its primary and administrative duties. Opportunity details Opportunity Type Graduate Job Number of Vacancies 1 PHP 15, ,000 PHP 15, ,000 Start Date ASAP Applications Open Applications Close 6 Jul 2022 Hiring criteriaBachelor's...

  • Risk Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines BCMCI Full time

    Job SummaryThe Risk Manager is responsible for providing assistance to the Chief Risk Officer (CRO) of the Company in seeing to it that an effective Enterprise-Wide Risk Management System is functioning as designed. The role provides hands-on development of risk models, provide research and analytical support, and communicates risk policies and processes for...

  • Managing Editor

    2 weeks ago

    Makati City, National Capital Region, Philippines Career Professionals, Inc. Full time

    Oversee our content publishing needs in a fast-paced work environment Primary duties include content strategy, proofreading and editing, analyzing readership data, and developing content strategy Manage our website to ensure site traffic and ad placement targets are reached. Produce copy, content, articles, and other editorial services as requested...

  • Sales Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Ninja Van PH Full time

    SALES MANAGERJOB SUMMARY:Responsible for the achievement of the sales target of his/her group and the management of the Sales Engineers reporting to him/herQUALIFICATIONS:*Bachelor Degree Holder*With at least 5 years experience as a Sales Manager*Preferable with sales experience in water filtration, kitchen equipment or laundry machine.*Goal oriented, good...

  • Outlet Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Zuspresso Philippines Full time

    *Monitors and manages outlet staffing levels to ensure team development and talent acquisition to achieve and maintain outlet operational requirements based on Labor Cost*Manages ongoing individual and team performance using performance management tools to support organizational objectives.*To be polite, professional, and friendly at all times with...

  • Design Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Crimson Group Inc. Full time

    The Design Manager is responsible for supervising the design works, ensuring that quality design deliverables are released in a timely manner.Duties and Responsibilities:Supervise and direct the design team personnel on their day to day activities to ensure timely provision of drawings.Monitor the productivity and efficiency of the team, initiate process...

  • Contact Center Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines ETeam PH Full time

    POSITION SUMMARY:Responsible for the overall sales and operational delivery of the specific market for the APAC region. The primaryobjective is to maximize revenue generating opportunities, identify efficiencies and ensure the quality to thecustomer is constantly above brand and company expectations, focusing on aligning with each brands strategicpriorities...

  • Authorized Managing Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines RCX Philippines Full time

    The primary duty of the AMO will be to execute necessary documentation as mandated by clients and the PCAB. While daily involvement in operations may not be requisite, availability for document signing and meetings is imperative.QUALIFICATIONS:・Must Graduate Civil Engineer・Minimum of 2 years of experience in the construction industry・Completion...

  • Accounting Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Trinity Insurance and Reinsurance Brokers, Inc. Full time

    Trinity Insurance and Reinsurance Brokers, Inc. is looking for an Accounting Manager who can be responsible for preparing and maintaining accurate accounting records (assets, liabilities, equity, income, and expenses). Assist in the analysis and effective implementation of all accounting control policies and procedures. Reporting requirements with regulatory...

  • IT Asset Management Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines JAKA INVESTMENTS CORPORATION Full time

    Reporting to: Service Delivery Manager and Service Unit Head Role: Work within the MIS team providing technical leadership on asset management, technology equipment, and operational support for JAKA group. Responsibilities: Oversee administrative functions and duties within MIS procurement requirements Manage inventory and maintain technology equipment...

  • IT Project Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Qualifications: o Male or female, Bachelors degree in Business, Engineering, or other equivalent related courses o With at least ten (10) years work experience in Project Management (Waterfall and Agile) o With experience in IT Application Development and Infrastructure o Preferably with experience in Train Systems o Project management certification is an...

  • IT Project Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Qualifications:o Male or female, Bachelors degree in Business, Engineering, or other equivalent related courseso With at least ten (10) years work experience in Project Management (Waterfall and Agile)o With experience in IT Application Development and Infrastructureo Preferably with experience in Train Systemso Project management certification is an...

  • Marketing Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines THE ORCHARD GOLF & COUNTRY CLUB Full time

    Under the direction of the General Manager & COO, the Marketing Manager is responsible for planning, directing, and coordinating marketing opportunities and strategies and oversees the Marketing operations of the Club including but not limited to Marketing Research, Events Management, Sales Management, Customer Service and Satisfaction, Brand Management, and...

  • Brand Marketing Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines PRIFOOD CORPORATION Full time

    Job Summary:The Brand Manager reporting to Marketing Manager is responsible for developing effective marketing strategies to achieve annual sales targets, market dominance, and optimal use of resources for assigned brands or categories.Duties and Responsibilities:Target Achievement:Develop sales forecasts and contribute to overall sales objectives.Analyze...

  • IT Asset Management Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines JAKA INVESTMENTS CORPORATION Full time

    1. Reporting directly to the Service Delivery Manager andindirectly to the Service Unit Head, the role holder willwork within the MIS team to provide Technical leadershipon asset management, technology equipment andoperational support for JAKA group.The IT Asset Specialist oversees the administrativefunctions and duties within MIS procurementrequirements,...

  • Assistant Marketing Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a prominent local online shop. We are seeking a Assistant Marketing Manager who will be responsible for developing, implementing, and executing strategic marketing plans for the company. This role involves end-to-end project management, collaboration with cross-functional...

  • Senior Facilities Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines The Moment Group of Restaurants Full time

    Job Description:The Senior Facilities Manager will oversee the security, maintenance and operational readiness of all Moment Group shops and facilities, including restaurants, offices, central kitchen and warehouse. Duties and Responsibilities:Provide guidance and leadership across the facilities team to maximize the efficiency of the day-to-day...

  • Data Infrastructure Management Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content Link Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...