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Senior Reporting Analyst
2 weeks ago
Business/Systems Analysts (Information & Communication Technology)
Full time
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Produce complex analytics and reporting, map key reporting processes, document reporting requirements, manage team performance and deliverables, and stakeholders in the collection of requirements, identify insurance portfolio trends and data interpretation. Build, manage and maintain both adhoc and BAU reporting requirements
Knowledge, Skills & Experience
General knowledge of insurance business and related market conditions preferred
Broad knowledge of data analysis, extraction and management techniques for insurance portfolios
Strong mathematical and statistical knowledge
Fundamental knowledge in Report template creation and design
Intermediate programming skills in SQL, SAS, Excel
Clear and concise communication skills
Ability to work under minimal supervision
Data management skills
Attention to details
Proficient in MS Office suite, including Excel
Effective collaboration skills
Planning and organization skills
Attention to detail
Strong negotiation, analytical, quantitative, commercial awareness and problem solving skills
Well developed technical skills, MS Office products
Stakeholder management skills
Degree qualified in Actuarial, Computer Science, IT, Accountancy, Mathematics, Statistics, Economics or related discipline
Experience in working for a general insurance company preferred
2-3 years experience in a reporting/ analytical/ automation role
Experience in managing a team
Policy, Process and Procedures
Ensure company processes and procedures are followed when developing and maintaining reporting documentation
Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations
Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth
Adherence to company policies
Continuous process improvement
Portfolio analysis tools and processes meet business requirements
Environmental Awareness/Customer Focus
Meet with and obtain requirements from business users to gather and analyse end user requirements
Daily interactions with unit managers on reporting requirements
Establish and maintain effective stakeholder relationship
Minimal change requests
Positive client/stakeholder feedback
Technical Performance
Monitor performance of all relevant product lines, identify trends, provide input and analyses on design and reports, and ensure line management is informed of findings
Consistently manage complex data and identify better ways to collect, report and maintain data
Provide analysis on workforce and reporting trends
Create and analyse reports for more complex processes
Design and develop new and ad-hoc reports
Identify and drill down errors on reports
Generate monthly, quarterly and annual performance reports for different Business units
Conduct peer/direct report quality audits
Trends identified and management informed within agreed timeframes
Accuracy and timeliness of reports and analyses
Meet business and statutory reporting deadlines
New products meet business requirements and case studies compiled and presented within agreed timeframes
Regular process improvements
People Management
Manage the prioritization of individual and team workloads
Identify and provide appropriate training requirements within the team to maintain an equitable level of skill
Directs the group in setting objectives, which manage resources effectively,
Respond to issues referred from team members and assist with their resolution where appropriate
Assess individual performance and identify developmental needs through coaching & development
Annual performance appraisal, including the provision of timely and accurate feedback for staff.
Completion of training and maintenance of staff development plans
Staff Adherence to company policies
Achievement of objectives through committed team members
360 degree Feedback
Effective task delegation and rotation of roles within team
Team members embrace a co-operative workplace culture
Regular performance management sessions
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 17,000 people in 38 countries.
Our underlying business strategy is to maintain operations in the key global insurance markets and, where possible, to be a lead underwriter for selected lines of business.
In the Philippines, QBE Group Shared Services Centre (GSSC) was incorporated in February 2013 as an integral part of the QBE strategy. Currently, it has locations in Manila and Cebu with over 3,200 employees. The GSSC provides a comprehensive range of Insurance Services to QBE's customers and brokers across geographies (Australia, New Zealand, Europe, North America and Asia Pacific) such as underwriting support, policy servicing, claims, credit control and customer service. It also provides various knowledge processing services such as Finance, Technology, HR Delivery, Data Analytics and Reporting to QBE Businesses globally.
QBE GSSC in the Community
The GSSC Foundation was established in 2014, extending QBE's long history of corporate social responsibility to the Philippines. It mirrors QBE's insurance role in the community to assist people in need.
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 17,000 people in 38 countries.
Our underlying business strategy is to maintain operations in the key global insurance markets and, where possible, to be a lead underwriter for selected lines of business.
In the Philippines, QBE Group Shared Services Centre (GSSC) was incorporated in February 2013 as an integral part of the QBE strategy. Currently, it has locations in Manila and Cebu with over 3,200 employees. The GSSC provides a comprehensive range of Insurance Services to QBE's customers and brokers across geographies (Australia, New Zealand, Europe, North America and Asia Pacific) such as underwriting support, policy servicing, claims, credit control and customer service. It also provides various knowledge processing services such as Finance, Technology, HR Delivery, Data Analytics and Reporting to QBE Businesses globally.
QBE GSSC in the Community
The GSSC Foundation was established in 2014, extending QBE's long history of corporate social responsibility to the Philippines. It mirrors QBE's insurance role in the community to assist people in need.
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