Contracts Administration Manager

2 weeks ago


Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

Our client is a leading provider of Legal, Document, Research and Business Support Solutions

JOB DESCRIPTION

Operations Management (45%)

• Acts as the first point of contact for the operations of the business unit

• Develops internal processes and policy documents to support the business unit or company goals

• Oversees and coordinates operational issues to ensure smooth functioning of operations across all business units

• Monitors progress of the team's deliverables and is responsible for quality and timely completion of the same

• Reviews staffing plans on a regular basis

• Sets productivity goals for the business unit

• Assigns tasks of appropriate complexity to direct reports

• Reviews service failures on a regular basis and initiates corrective measures

• Timely submits and maintains accurate operational and management reports required by the business unit

• Attends regular operations meetings and calls

People Management (40%)

• Conducts objectives setting, performance monitoring, and performance review of team members

• Provides coaching and feedback (formal and informal) on day-to-day operations, critical incidents, and work ethics of team members to enhance performance and arrest attrition


• Recognizes and rewards performance and ensures welfare measures are carried out

• Creates performance improvement plans for associates who are below target

• Ensures the proper implementation of the Company's Code of Conduct and Discipline Management Process for the Department

• Ensures that the Department is updated on all Company communications and activities

• Encourages team members to participate in company activities

Reporting & Admin (15%)

• Approves/disapproves timekeeping applications of team members

• Ensures all members of the team go through security and compliance awareness programs and ensures that Information Security requirements and policies are adhered to

• Assists in the hiring of attorneys and paralegals and other members of the team, including on-boarding and off-boarding of Associates

Ad Hoc

• Leads special projects as assigned or needed

• Prepares reports and presentations as needed

JOB QUALIFICATION


• Contract Lifecycle Management technology platform expertise (Ariba ideally)

• E-Signature technology familiarity

• Experience managing a team of at least 8 lawyers, paralegals, contract administration professionals

• Experience liaising directly with U.S. corporate clients

• An understanding of U.S. commercial contracts

• Experience instituting quality control and quality assurance programs

• Law degree preferred

• Lean/Six Sigma credentials preferred

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