Technical Support

Technical Support Associate page is loaded Technical Support Associate Apply locations Philippines - Taguig City time type Full time posted on Posted 2 Days Ago job requisition id JOB DESCRIPTION: Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert...

We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. This...

Responsibilities: Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. Handle live site incidents for Support, from report to resolution. Troubleshoot technical issues with external customers. Send alerts to internal and external users through Braze upon confirmed outage. Track unresolved issues against our service level...

Responsibilities:Responsible for technical administration of corporate Google applicationsProvide technical support.Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions.Create and maintain thorough documentation related to administrative configurations, procedures...

Senior IT Technical Support (BGC, Taguig) Help Desk & IT Support (Information & Communication Technology) Job Description:- Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.- Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email...

SSA will be responsible for Production Monitoring and control of assigned productsincluding but not limited to following tasks:○ KPI/SLA tracking○ Analyzing system performance and availability○ Monitor system alerts○ Initial triage of system issues/alerts○ Incident and escalation management○ Updating system documentation○ Monitor the company's...

Why N-ableIT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

HIRING FOR TECHNICAL SUPPORT ENGINEERStart date April 29, 2024 Location: BGC, TaguigOffer depends on experience and previous salaryGeneral qualifications: 1. 18 to 36 months Tech support experience in BPO and MUST HAVE experiencedin troubleshooting MICROSOFT PRODUCTS 2. Completed 1 yr in college3. Willing to work onsite4. Willing to process APPLICATION...

TEAM LEADER26BGCGAMING/TECH/SOFTWARE ACCOUNTTECHNICAL SUPPORTCOLLEGE DEGREEAT LEAST 4 YEARS EXPERIENCE IN TECHNICAL SUPPORT IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN TEAM LEADERSHIP ROLE SUPPORTING TECH SUPPORT AGENTSMUST HAVE EXCELLENT COMMUNICATION SKILLS.PREVIOUS EXPERIENCE IN TECH ACCOUNTS OR CAMPAIGN IS AN ADVANTAGEBasic knowledge of Microsoft...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

HIRING FOR TECHNICAL SUPPORT ENGINEERStart date - April 29, 2024 Location: BGC, TaguigOffer depends on experience and previous salaryGeneral qualifications: 1. 18 to 36 months Tech support experience in BPO and MUST HAVE experiencedin troubleshooting MICROSOFT PRODUCTS Completed 1 yr in collegeWilling to work onsiteWilling to process APPLICATION ASAPCAN...

Management (Information & Communication Technology) Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

Technical Support Specialist (Accounting Software) Help Desk & IT Support (Information & Communication Technology) Product Support Specialist, Customer Service and SupportThis role has great influence on customer satisfaction. Handles customer inquiries via phone, email or chat regarding technical issues with software, hardware, online or electronic...

Nezda is hiring Italian Technical Support Specialist.Qualifications:Fluent in Italian and English. Graduate of any course. With at least 6 months service desk support experience using Italian language and in BPO setup. Knowledge in Microsoft 365 administration and troubleshooting is an advantage.Job Description: Assist customer through phone, chat, email, or...

Key Responsibilities:Customer Interaction: Engage with customers through calls and digital communication to understand and address their technical issues, maintaining a customer-centric approach.Problem Solving: Follow the structured troubleshooting methodology, which includes problem identification, knowledge search, cause determination, solution...

Duties and Responsibilities: Receive inbound Customer calls and email communications and address in a professional and friendly manner. Review, prioritize and manage group mailboxes to ensure all inquiries and complaints are actioned Maintain ability to comply with business continuity plan (i.e. Work remotely if required) Provide first level support in...

Duties and Responsibilities: Receive inbound Customer calls and email communications and address in a professional and friendly manner. Review, prioritize and manage group mailboxes to ensure all inquiries and complaints are actioned Maintain ability to comply with business continuity plan (i.e. Work remotely if required) Provide first level support in...

JOB RESPONSIBILITIES:Respond to incoming calls promptly and professionally.Make outbound calls to follow up on inquiries and resolve issues.Identify and resolve customer concerns, escalating when necessary.Maintain accurate records of customer interactions.Stay informed about products, services, and company policies.MINIMUM REQUIREMENTS:AT LEAST HIGH SCOOL...

Job Description - Bilingual French Technical Support Engineer (008MYX) Bilingual French Technical Support Engineer - 008MYX Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be...

Assistend user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. Overall responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate to the Team Leader...