Continuous Improvement, Senior Manager

2 weeks ago

Taguig, National Capital Region, Philippines Robert Walters Full time
Continuous Improvement, Senior Manager (Mid Shift)

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Contract type: FULL_TIME

Focus: Operations

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Taguig

Contract type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Operations

Industry: Banking

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Taguig

FULL_TIME

Consultant: Roger Smyth

Job reference: A7SUVN-15A8C514

Date posted: 07 May 2024

philippines banking-financial-services/operations banking Taguig National Capital Region PH Robert Walters true

An Operations Manager job has become available at a Financial Services institution that has a culture that is dynamic, sharp, and collaborative, and is currently growing

CONTINUOUS IMPROVEMENT SENIOR MANAGER (MID SHIFT)

Salary: Competitive and based on experience
Location: BGC

Keywords: Continuous Improvement, Senior Manager, Business Operations, Change and Transformation, Operational Excellence

Our client is seeking a passionate and dedicated Continuous Improvement Senior Manager to join their team. This role offers an exciting opportunity to improve, change, and transform existing business operations. The successful candidate will be responsible for performing detailed assessments of business operations, developing business cases, creating roadmaps for change, and implementing solutions. This role requires a strong commitment to operational excellence and the ability to work closely with business operation leaders. The position offers a chance to make a significant impact on the organisation's service delivery, cost reduction, and capability improvement.

Opportunity to drive change and transformation in business operations
* Work closely with business operation leaders to embed operational excellence
* Make a significant impact on service delivery, cost reduction, and capability improvement

What you'll do:
As a Continuous Improvement Senior Manager, you will play a pivotal role in transforming our client's business operations. You will conduct comprehensive assessments of various aspects of the business including clients, vendors, people, processes, and technology. Your insights will guide the development of robust business cases that outline necessary changes and improvements. You will also be instrumental in creating roadmaps for delivering these changes according to the business plan. Your role will involve close collaboration with Business Operations Leaders to ensure operational excellence is embedded across all facets of the business. Additionally, you will develop reports tracking the impact of changes made and identify potential risks or barriers to successful implementation.

Perform detailed study/assessment of Business Operations End to End (Client, Vendor, People, Process, Technology) and determine areas for change and improvement.
* Develop Business Cases that include actions/solutions required to change and improve the Business Operations.
* Create a roadmap and plan to deliver change and improvement as per the Business Plan.
* Develop solutions to implement change and improvement within the Business Operations.
* Work closely with the Business Operations Leaders to embed Operational Excellence across the business.
* Develop reporting to track the impact of the change and transformation.
* Identify implementation risks and barriers to adoption and develop risk mitigation strategies.

What you bring:
The ideal candidate for the Continuous Improvement Senior Manager role brings a wealth of experience and a strong skill set. You should hold a degree from a premier institute and have certifications in Lean, Six Sigma, Agile, Systems Thinking, Design Thinking, PMP. Your 15 years of work experience as a Business Change, Transformation and Operational Excellence consultant will be invaluable in this role. Experience in sectors such as Insurance and Insurance Broking, Human Capital Benefits, Banking, Financial Services, Ecommerce is highly desirable. Your excellent communication and presentation skills will enable you to effectively convey your ideas and findings. Solid program and project management skills are essential for this role, as is working knowledge of Robotics Process Automation tools.

Degree from premier institutes with certifications in Lean, Six Sigma, Agile, Systems Thinking, Design Thinking, PMP
* 15 years of work experience as a Business Change, Transformation and Operational Excellence consultant
* Experience in Insurance and Insurance Broking, Human Capital Benefits, Banking, Financial Services, Ecommerce sectors
* Proven track record of completing large organization wide Change and Transformation programs
* Excellent Communication (written and verbal) and Presentation skills
* Solid Program and Project management skills
* Working knowledge of Robotics Process Automation tools
* Solid Client Relationship Management and Stakeholder Management skills

What sets this company apart:
Our client is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. They value their people and offer employees a broad range of benefits. Their vibrant offices in BGC are thoughtfully designed to encourage collaboration and creativity. You'll be joining an organisation that takes pride in its commitment to excellence and continuous improvement.

What's next:
Ready to take the next step in your career? Apply now
Apply today by clicking on the link provided

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

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