Creative Operations Manager

2 weeks ago


Makati City, National Capital Region, Philippines Prosource BPO Full time

The Creative Operations Manager is responsible for successfully managing seasonal campaigns , product launches, and projects across the marketing, creative and social teams. Using our work management tool, you'll oversee the timelines and resources to help the cross-functional teams meet deadlines for the season. You'll also think of creative ways to optimize and evolve the current processes and systems. As the key point of contact between marketing and creative, you are an excellent communicator and are extremely proactive. You are enthusiastic to learn, and a natural problem solver who works well in a team-oriented, collaborative, fast-paced environment.

Responsibilities

  • Facilitate the management of all major creative projects, determining critical timelines and key milestones in the creative development process and help assess importance of requests in relation to bandwidth of the team at any given time.
  • Oversee creative projects from briefing to completion – reviewing marketing briefs, consolidating marketing needs, assigning creative resources to a project, managing outputs and ensuring deadlines are met. This may require development of new timelines outside of our standard processes.
  • Develop and maintain key relationships with internal & external partners and stakeholders, driving a culture of collaboration.
  • Act as the liaison between executives, production, marketing, merchandising, product and creative.
  • Create, document, and implement workflow and project management processes to make for a smooth, efficient project lifecycle, including enhancement build out of our current work management and DAM platforms.
  • Mediate asset needs, shooting, and retouching schedules between designers and photo/video teams and assist with post-production schedules..
  • Anticipate cadence of incoming requests and track weekly resource schedules, shifting timelines or booking freelancers as needed to ensure we have adequate coverage.
  • Manage and mentor creative team members.
  • Provide monthly KPI reporting (weekly creative hours, utilization, etc.)

Qualification

  • 5+ years of creative operations/project management experience, ideally with knowledge of the apparel product life cycle process across design, merchandising, inventory management, and production.
  • Bachelor's degree in Business, Communications or related field.
  • Demonstrated success in operational excellence and performance improvement projects.
  • Strong knowledge of creative workflows, project management tools and processes, and experience in implementation and/or enhancements.
  • Process-oriented mindset and ability to lead people to get things done.
  • Ability to anticipate issues and take proactive steps to resolve (prevent) them.
  • Ability to work in a very fast paced environment and meet very tight deadlines.
  • Strong influence skills and ability to work successfully with peers and executives; a true team player
  • Experience managing another teammate.
  • Exceptional communication, organizational, and interpersonal skills with the ability to keep teammates and executives on track..
  • Positive, optimistic, collaborative attitude balanced with a strong sense of pragmatism.
  • Experience with ClickUp, Digital Asset Management systems, Figma, a plus

Job Type: Full-time

Pay: Php150, Php200,000.00 per month

Schedule:

  • Night shift

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