Senior Business Insights Manager

2 weeks ago

Antipolo City, Calabarzon, Philippines TaskUs Full time

What does a Senior Business Insights Manager do? Think of yourself as someone who leads a team that will help internal and external stakeholders understand and monitor their performance.

Imagine yourself going to work with one thing on your mind: to investigate trends, identify anomalies, draw conclusions from data and develop insights that assist in optimizing opportunities and drive the business forward.

As a Senior Business Insights Manager, you will:

  • Provide business analytics and insights leadership and strategic direction to a group of Business Insights Analyst
  • Deliver process-related insights & improvements by working across functional teams, define key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch), distill complex data analyses into actionable information.
  • Partner with the data visualization team to stay current and leverage new data points and data delivery tools; drive awareness of data availability and build best practice sharing.

Do you have what it takes to become a Senior Business Insights Manager?

Requirements:

  • 7+ experience in data science or business analytics, big data, machine learning; preferably with people leadership and development experience in the BPO or similar fast-paced industry
  • 5 years of experience working with data analysis tools (R or Python) and techniques (machine learning, statistical analysis, data mining) an advantage"
  • Excellent analytical and quantitative skills coupled with strong communication, presentation, and influencing skills
  • Ability to use data and metrics to test hypothesis, confirm assumptions, generate insights/recommendations, and measure success
  • Can partner across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.
  • Demonstrated ability to extract business insights from large datasets and use them to drive business change.
  • Self-starter with a strong passion for using data to influence business decisions and strategy investments.
  • Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations.
  • Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in fast-paced, high-speed environment

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

"Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs."


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