Security Operations Analyst

2 weeks ago

Manila, National Capital Region, Philippines Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full time

The Security Operations Analyst will provide technical, administrative, and procedural support for the Firm's information security program to protect the confidentiality, integrity, and availability of information systems in accordance with the Firm's business objectives, regulatory requirements, and strategic goals.

Responsibilities:

  • Provide Tier 2 technical and support services to the global organization on behalf of the Information Security Team
  • Receive, process, and resolve tickets per defined SLAs
  • Assist in the architecture, deployment, and ongoing support of key security systems necessary for the protection of Firm assets
  • Understand Firm policies and standards and be capable of conveying those requirements to end users in a non-confrontational manner
  • Critically assess current practices and provide feedback to management on improvement opportunities
  • Report compliance failures to management for immediate remediation
  • Maintain assigned systems to ensure confidentiality, availability, integrity, and reliability, including the oversight of current and projected capacity, performance, and licensing
  • Provide status reports and relevant metrics to the Security Operations Manager
  • Contribute to the Firm's security-related information repositories and other marketing/awareness endeavors
  • Participate in special projects as needed
  • Liaise with the GSEC Engineering team as an advanced support participant for designated GSEC systems
  • Actively participate in cross-training, and knowledge transfer opportunities with GSEC Engineering to obtain junior-level mastery of designated systems

Skills and Experience:

  • Possess a Computer Science Bachelor's Degree or substantial equivalent experience
  • Strong professional experience in information security with a focus on security operations and technical support
  • CISSP or SSCP desired
  • Some experience with common security platforms such as antivirus, full disk encryption, two-factor authentication, PKI, and data leakage protection
  • Deep understanding of TCP/IP, DNS, common network services, and other foundational topics
  • Intermediate knowledge of server, workstation, and Active Directory technologies that impact security controls
  • Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions
  • Maintain critical thinking and composure under pressure
  • Strong written and oral communication skills; The ability to convey complex concepts to non-technical constituents; Proficiency in oral and written English
  • Capable of providing assistance with the preparation of internal training materials and documentation
  • Ability to be productive and maintain focus without direct supervision
  • Passionate in the practice and pursuit of customer service excellence
  • Willing to accommodate shift-based work for a global organization
  • Provide exemplary customer service by striving for first call resolution and demonstrating, empathy, respect, professionalism, and expertise
  • Strong analytical and troubleshooting skills including a thorough understanding of how to interpret users' questions and issues, and the ability to resolve these issues in the context of organizational policies, standards, and other requirements
  • Demonstrated productive participation in the implementation of industry best practices around IT service delivery and quality, problem management (Ishikawa, 5 Whys, Kepner Tregoe), risk management, continuous improvement
  • Experienced in dealing with Tier 2 customer issues and willing to assume responsibilities consistent with a subject matter expert within the Security Operations group. Such responsibilities will include but are not limited to, root cause determination, developing remediation plans in concert with vendors and other internal constituents, implementing those remediation plans to prevent a recurrence, and updating playbooks and KB's
  • Some experience with security operations response procedures and practices, including the use of security orchestration tools and ticketing systems, and handling threats (malware behavior and persistence), attacks, and vulnerabilities#J-18808-Ljbffr

  • Security Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Cambridge University Press Full time

    Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Security Analyst to join our Security Operations Team. As a key member of our team, your goal is to protect our...

  • Security Analyst

    1 week ago

    Manila, National Capital Region, Philippines iSupport Worldwide Full time

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?The Security Analyst is responsible for protecting the Client's information systems. The role requires monitoring information systems, identifying security threats, evaluating the associated risks, and implementing strategic defenses. The Security Analyst also...

  • IT Security Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines CEF Solutions Inc Full time

    CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specializing in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Services industry. We service some of the largest multinational companies in the world and are expanding...

  • Security Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Netrix LLC Full time

    About The OpportunityNetrix Global is a leading Managed Security Services provider that offers a variety of services offering our customers comprehensive security solutions. Our team is seeking a Senior Security Analyst with experience in Microsoft Sentinel or similar SIEM platforms to join our security operations center. The Senior Security Analyst will be...

  • Security Compliance Analyst

    1 week ago

    Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    Security Compliance Analyst page is loaded Security Compliance Analyst Apply locations Manila Iloilo time type Full time posted on Posted 9 Days Ago job requisition id R78518 Accountabilities: Security Assessment Management Manage vendor assessments to ensure that all evidence is appropriately processed and approved. Manage and maintain the RX domain of...

  • Associate - Security Operations Centre Analyst, Cyber Risk

    2 weeks ago

    Manila, National Capital Region, Philippines Kroll Full time

    Associate - Security Operations Centre Analyst, Cyber Risk Kroll As the leading independent provider of risk and financial advisory solutions, Kroll leverages our unique insights, data and technology to help clients stay ahead of complex demands. Click for more details. View company page In a world of disruption and increasingly complex business...

  • Cyber Security Risk and Governance Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Cyber Security Risk and Governance Analyst page is loaded Cyber Security Risk and Governance Analyst Apply locations PHI - Manila Cebu, Philippines time type Full time posted on Posted 4 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeePrimary Responsibilities• Working experience of security design/architecture for new...

  • Security Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Infor Inc. Full time

    The Senior Security Analyst will be part of the Vulnerability Management team, which is currently expanding and transitioning into a service offering for the entire Infor company. They will collaborate closely with other segments of the Security organization to drive the evolution of cyber defenses within the company, challenge the status quo, leverage a...

  • Security Shared Services Analyst

    1 month ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Job DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...

  • Security Shared Services Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Job DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...

  • Security Shared Services Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Job DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...

  • Senior Security Operation Center Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Damco Spain SL Full time

    Senior Security Operation Center Manager Introduction:Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power...

  • Security Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeeJob Profile SummaryThe role is to provide an effective and proactive response to cybersecurity-related events and incidents to protect QBE's assets and services.In addition, the role will support business stakeholders in the event of a security incident, and support incident management and escalation...

  • Information Security Analyst 4

    2 weeks ago

    Manila, National Capital Region, Philippines Sun Life Financial Full time

    Information Security Analyst 4 page is loaded Information Security Analyst 4 Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted 5 Days Ago job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll...

  • Tier 3 Senior Cyber Security Defense Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Adlumin Inc. Full time

    About Adlumin:What you can't see poses the most significant risk to your organization. Your exposures lurk in the cloud, hybrid environments, and the darknet. There are countless gaps where threats can hide before they lead to business-disrupting events like ransomware shutdowns or massive data breaches.Adlumin Inc. is a patented, cloud-native Managed...

  • Security Operations Officer

    2 days ago

    Manila, National Capital Region, Philippines Home Credit Philippines Full time

    The primary role of Security Operations Officer is to ensure strong physical security posture in NCR office sites to protect HC employees and company assets through efficient implementation of security-related policies, operation of security systems equipment, management of security service provider and response to incidents and/or emergency. About The...

  • IT Security Analyst Senior

    1 month ago

    Manila, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

  • IT Security Analyst Senior

    2 weeks ago

    Manila, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

  • IT Security Analyst Senior

    2 weeks ago

    Manila, National Capital Region, Philippines FIS, Inc. Full time

    Functional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products...

  • IT Security Analyst Senior

    4 weeks ago

    Manila, National Capital Region, Philippines FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...