AR Collection Specialist

2 weeks ago

Pasig, National Capital Region, Philippines iSupport Worldwide Full time

Accounts Receivable/Credit Control (Accounting)

Full time

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What is your mission?

Accounts Receivable Collection Specialist is the one who manages the day-to-day accounts receivable collections of the client and they will be assisting additional administrative tasks during periods of lower collection activity.

You will provide the best service to our partner brands by performing these tasks:

  • Manage accounts receivables with a sharp focus on invoicing and collection efforts. This includes regularly working on our accounts receivables collections list, contacting customers over the phone and through email for payment, and resolving any issues hindering timely collections.
  • Maintain accurate records of all collection activities and communications with customers, updating notes so our records and contacts are up to date.
  • Analyze receivables aging reports to identify delinquent accounts and prioritize collection efforts.
  • Work closely with the sales and customer service teams to resolve billing disputes and discrepancies.
  • Regularly report on collection activities and progress to management.
  • Develop and implement strategies to reduce outstanding receivables and improve collection times.
  • Provide support for various back-office administrative tasks as needed, particularly during times of low collection volume.
  • Assist the bookkeeper with bookkeeping tasks, including data entry, document management, and other finance-related activities.
  • Support the COO with administrative duties, including preparing reports, back-office organizational management, and other organizational tasks.
  • Engage in logistical support tasks for the back office, such as sitting on hold with vendors and service providers, managing day-to-day paperwork, and so on.

Who are we looking for?

  • Bachelor's degree in finance, accounting, or a related field preferred.
  • 3 years of experience in Accounting - Collections.
  • High proficiency in Microsoft Excel, MS Office and familiarity with accounting software, preferably QuickBooks Online.
  • Demonstrated experience in managing and executing collections strategies.
  • Excellent communication and interpersonal skills, especially on the phone, with an ability to handle sensitive matters professionally and assertively.
  • Detail-oriented with a high level of accuracy and ability to work independently.
  • Strong analytical and problem-solving skills, capable of making well-informed decisions.
  • Professional attitude and demeanor, capable of representing the company on all interactions.
  • Within the proximity of Metro Manila (Cavite, Batangas, Bulacan, Rizal, etc.)

Company Perks:

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Collections Specialist?

Which of the following accounting software are you experienced with?

Which of the following Microsoft Office products are you experienced with?

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

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