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Bilingual Support Agent
2 weeks ago
A Bilingual Support Agent plays a vital role in delivering customer support via phone channels in both English and Mandarin. Responsibilities include addressing customer inquiries, handling complaints and issues, and providing timely and accurate responses. Effective communication in both languages and excellent customer service skills are essential for success in this role.
We are currently pooling candidates for this role.
The standard night differential pay in the Philippines is 10%. Our rate is 2x higher than that of other companies.
Competitive Salary & BenefitsWe offer a progressive salary package with monthly performance incentives and annual appraisal. Healthcare, dental, and a retirement plan included upon passing training Enroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.
Professional DevelopmentEnroll in free in-house professional development classes to keep your career on the right track. We also support working students with an educational loan.
Paid Time Off25 vacation, sick, and paid leaves combined plus birthday, maternity, and paternity time off.
Free Food & CoffeeWhoever coined the term "Thank God it's Friday" must've been thinking of Free Food Fridays. Enjoy breakfast, lunch, or dinner on us every week We've also got overflowing coffee and tea to keep you energized daily
Healthcare, dental, and a retirement plan included upon passing training
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Bilingual Support Agent
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