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Assessment Operations Coordinator

3 months ago

Manila, National Capital Region, Philippines Cambridge University Press Full time

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for an Assessment Operations Coordinator to join our Exams Services Manila team. The role will support the Exam Services Manila team with a variety of administrative and data processing tasks, in managing queries, liaising with stakeholders, and providing support on a day-to-day basis.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as an Assessment Operations Coordinator?

As an Assessment Operations Coordinator you will accurately complete a range of tasks and responsibilities within defined deadlines. Reporting to a task manager, you will need to demonstrate a high standard to complete various activities.

What makes you the ideal candidate for this role?

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete a Linguaskill test to assess your ability in the English language plus a practical task prior to interview.

Having the skills, knowledge, or experience on the below would also be essential:

  • Accuracy when handling data within internal systems and when using Microsoft Excel and Word
  • Experience of identifying process improvements plus supporting colleagues to implement those improvements.
  • Excellent communication and written skills
  • Working collaboratively with colleagues and external stakeholders
  • Providing excellent customer service
  • Ability to create, review and update compliant documentation
  • Willing to work following UK hours / mid-shift working pattern
  • Flexibility to follow a hybrid working pattern.

You will need to submit a supporting letter alongside your CV. This should explain your interest in the role and how your previous experience and skills make you right for this position.


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