Call Center Agent Travel GDS Account

2 weeks ago


Quezon City, National Capital Region, Philippines Metacom Full time

Are you a dedicated professional with a passion for customer service? Are you well-versed in the use of GDS (Global Distribution System) and have prior experience in the Travel industry? If so, we have an exciting opportunity for you as a Customer Service Representative within our Travel Account.

Join our team at our office in Quezon City and embark on a rewarding career in the world of travel and customer service.


Job Responsibilities:
  • Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.
  • Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline policies.
  • Create, modify, and manage travel itineraries for clients, ensuring accuracy and timely updates as per their requests.

Key Qualifications:
  • College graduateExperience with GDS (Global Distribution System) is essential, with a focus on Corporate Travel within the last 6 months prior to applying.
  • Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting.

What's In It For You?
  • Competitive Salary: PHP 23,000 to PHP 26,000.
  • Health Coverage: Comprehensive health insurance and HMO.
  • Paid Training: Enhance your skills with paid training.
  • Financial Security: Retirement and provident funds.
  • Wellness: Access to fitness memberships.

Join our team and unlock the door to competitive compensation, comprehensive benefits, and unparalleled professional growth as a Customer Service Representative in our Travel Account.

This is an extraordinary opportunity to apply your GDS expertise and travel industry knowledge while providing consistently convincing and exceptional customer experiences.



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