GDS Travel and Sales Account Specialist

2 weeks ago


Quezon City, National Capital Region, Philippines Ezimmerman Full time

GDS Travel and Sales Account Specialist, your role is pivotal in fostering strong partnerships with travel agencies and corporate clients, driving sales and revenue growth, and ensuring customer satisfaction in the competitive and dynamic travel industry.

Job Description:

  • Serve as the primary point of contact for assigned travel agency or corporate accounts, building and maintaining strong relationships with key stakeholders.
  • Understand the specific needs and preferences of each account and provide personalized service and support to meet their requirements.
  • Assist travel agents or corporate travel managers in navigating GDS platforms (e.g., Amadeus, Sabre, and Travelport) to search, book, modify, and manage travel reservations.
  • Provide training and guidance on using GDS tools effectively, including best practices for finding the most cost-effective and efficient travel options.
  • Identify opportunities to upsell or cross-sell additional travel products and services to existing accounts, maximizing revenue potential.
  • Monitor booking trends, analyze market data, and recommend pricing strategies and promotions to drive sales and increase market share.
  • Address customer inquiries, concerns, and issues related to bookings, reservations, cancellations, and refunds in a timely and professional manner.
  • Liaise with airlines, hotels, car rental companies, and other travel suppliers to resolve discrepancies and ensure customer satisfaction.
  • Stay informed about the latest developments, trends, and offerings in the travel industry, including airline routes, hotel accommodations, and travel technology innovations.
  • Share insights and recommendations with accounts to help them stay competitive and enhance their service offerings to clients.
  • Negotiate and finalize contracts, agreements, and service level agreements (SLAs) with travel agencies or corporate accounts, ensuring mutually beneficial terms and conditions.
  • Prepare and analyze sales reports, performance metrics, and key performance indicators (KPIs) to evaluate account performance and identify areas for improvement.
  • Ensure compliance with industry regulations, data protection laws, and company policies related to customer privacy, data security, and ethical business practices.
  • Present findings and recommendations to management and stakeholders to inform strategic decision-making.
  • Monitor contract performance and facilitate contract renewals or renegotiations as necessary.

Minimum Qualifications:

  • At least HS Graduate with 1 year travel account experience
  • must have at least 1 year Travel GDS experience
  • Amenable to working full-time on-site with shifting schedule at Bridgetowne, Libis

Perks and Benefits:

  • Life Insurance
  • Annual Appraisal, and many more
Apply here

Name *

Email Address *

Contact Number *

Upload your CV * No file chosen Maximum file size is 8MB. Allowed file types: .doc, .docx, .pdf

#J-18808-Ljbffr
  • Travel GDS

    2 weeks ago


    Quezon City, National Capital Region, Philippines Metacom Full time

    Are you a dedicated professional with a passion for customer service? Are you well-versed in the use of GDS (Global Distribution System) and have prior experience in the Travel industry? If so, we have an exciting opportunity for you as a Customer Service Representative within our Travel Account. Join our team at our office in Quezon City and embark on a...


  • Quezon City, National Capital Region, Philippines WNS (Holdings) Limited (ADR) Full time

    Why Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage...


  • Quezon City, National Capital Region, Philippines Orbit Teleservices Full time

    We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.Qualifications:Amenable to working onsite(office-based)Filipino Citizen, or hold relevant residence status18...


  • Quezon City, National Capital Region, Philippines Orbit Teleservices Full time

    We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.Qualifications:Amenable to working onsite(office-based) Filipino Citizen, or hold relevant residence status...


  • Quezon City, National Capital Region, Philippines Metacom Full time

    Are you a dedicated professional with a passion for customer service? Are you well-versed in the use of GDS (Global Distribution System) and have prior experience in the Travel industry? If so, we have an exciting opportunity for you as a Customer Service Representative within our Travel Account.Join our team at our office in Quezon City and embark on a...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Job Responsibilities:Provide friendly and precise assistance to customers with travel-related inquiries and issues.Utilize Global Distribution Systems (GDS) to manage reservations and travel arrangements.Create and update travel itineraries for clients accurately and promptly.Key Qualifications:Must be a college graduate.Experience with GDS is a must,...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Job Responsibilities:Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline...

  • Travel account

    2 weeks ago


    Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Key Qualifications:College graduateExperience with GDS (Global Distribution System) is essential, with a focus on Corporate Travel within the last 6 months prior to applying.Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting.What's In It For You?Competitive Salary: PHP 23,000 to PHP 26,000.Health Coverage:...


  • Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time

    This position is primarily responsible for offering travel options to our corporate clients, considering the Company's travel policies, timing, and cost via phone and electronic communication by performing the following duties.Qualifications:Candidates must possess at least a Bachelor's/College Degree in Tourism or equivalent.Minimum of 3 years corporate...


  • Quezon City, National Capital Region, Philippines METACOM EASTWOOD Full time

    Provide friendly and precise support to customers in need of information, reservations, ticketing, and solutions for their travel inquiries.Use Global Distribution Systems (GDS) to arrange reservations, book flights and hotels, and organize travel plans following company and airline guidelines.Create, adjust, and oversee travel schedules for clients, making...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Key Qualifications:College graduateExperience with GDS (Global Distribution System) is essential, with a focus on Corporate Travel within the last 6 months prior to applying.Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting.What's In It For You?Competitive Salary: Earn between PHP 23,000 to PHP 26,000.Health...


  • Quezon City, National Capital Region, Philippines Metacom Eastwood Full time

    Job Responsibilities:Deliver polite, effective, and precise support to customers looking for details, bookings, tickets, and resolutions for their travel queries.Utilize Global Distribution Systems (GDS) to reserve, schedule flights, hotels, and other travel bookings while following company and airline guidelines.Develop, adjust, and oversee travel schedules...

  • Travel Agent

    2 weeks ago


    Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Job Responsibilities:Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline...

  • Travel Agent

    2 weeks ago


    Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Job Responsibilities:Provide courteous, efficient, and accurate assistance to customers seeking information, reservations, ticketing, and solutions for their travel-related queries and concerns.Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline...


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Your Key Responsibilities:Provide exceptional customer service to travelers, ensuring a positive experience throughout their journey.Use your 1-year BPO experience to handle inquiries. Resolve issues related to the Travel Account.Show skill using GDS (Sabre, Amadeus, Apollo, etc.)Needed Qualifications:At least one year of BPO experienceEducational...


  • Makati City, National Capital Region, Philippines The Baron Travel Corporation Full time

    Job Responsibilities:- The Travel Associate will handle day-to-day tasks related to reservations, customer service, communication, and salesPreferred Qualifications, Capabilities And Skills:- Strong communication, writing, and customer service skills- Familiarity with travel booking systems and processes- Exceptional attention to detail and organizational...


  • Makati City, National Capital Region, Philippines The Baron Travel Corporation Full time

    Job Responsibilities:The Travel Associate will be responsible for daily tasks related to reservations, customer service, communication, and sales.Preferred Qualifications, Capabilities, And Skills:Excellent communication, written, and customer service skillsFamiliarity with travel booking systems and proceduresExceptional attention to detail and...


  • Makati City, National Capital Region, Philippines GDS Travel Full time

    JOB DESCRIPTIONCreate and maintain accurate employee files, including personal information, contracts, and performance records.Discuss HR-related matters, address concerns, and provide guidance on employee management.Promote a healthy work environment by fostering positive relationships among staff.Oversee salary structures, bonuses, and benefits and ensure...

  • Account Specialist

    2 weeks ago


    Makati City, National Capital Region, Philippines Accustandard Medical and Diagnostic Supplies Full time

    ACCOUNT SPECIALIST FOR MEDICAL AND DIAGNOSTIC MACHINERIES (Makati Area)Account Specialist (Makati Area)Fresh Graduates are welcome to APPLYBachelor's Degree (Medical Technology or any related course)Travelling throughout an assigned area. (Makati)Identify and close sales opportunities and potential projectsResponsible in the achievement of collection and...


  • Makati City, National Capital Region, Philippines InterContinental Hotels Group Full time

    IHG Business Edge Specialist - Corporate AccountManage and oversee the delivery of effective and efficient Corporate Account Management process to guarantee the achievement of key driver targets. Manage activation of all Corporate Sales Programs, IHG Business Edge, Corporate Gold, Luxury and Lifestyle, Airline, TMCs, Unique Rates, Affinity Programs,...