Team Leader

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of...

Team Leader II (Utility Expense Management) Job Category: Team Leader Requisition Number: TEAML005519 Apply now Posted : May 30, 2024 Full-Time Hybrid Locations Showing 1 location Description SUMMARY The Team Leader II is critical in supporting and managing the team of Financial Account Managers I for both sites in Manila and Cebu who are responsible...

Cebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL Cebu - PHI Ayala Corporate Center, 10th & 11th Floor Cebu Business Park Cebu City, PHI 6000, PHL The Experience Center Team Leader IV is responsible for keeping team members motivated, managing KPIs and ensuring customers' needs are being met. This...

About the client:At G-Plans and FuturHealth, our Customer Service Team is dedicated to delivering an unparalleled experience to our valued customers. Our mission is to embody excellence in service by providing swift, efficient, and comprehensive solutions. We strive to be the beacon of reliability, ensuring that every customer interaction is characterized by...

We are looking for a Team Lead to join our team and oversee, mentor, and inspire a team of customer service representatives who handle inbound and outbound calls, emails, and chats from clients and customers. You will be responsible for managing the team's performance, providing feedback and coaching, resolving issues and complaints, and ensuring customer...

Responsibilities:Attend to real-time needs such as, but not limited to, call escalations floor supportMonitor and control real-time scores in order to satisfy the needs of the program, clients, customers and agentsCommunicate and teach updates or system issues to ensure agents have the tools they need to maximize productivity and motivate continual...

BE PART OF OUR GROWING TEAM Your Role Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team. Your Responsibilities Provide information to the Manager on performance of the team.Communicate assignments, milestones and...

BE PART OF OUR GROWING TEAM Your Role Team Leader drives the operation and ensure team is meeting targets (performance, productivity, quality). He/she coaches, facilitates, solves work problems and participates in the work of the team. Your Responsibilities Provide information to the Manager on performance of the team.Communicate assignments, milestones and...

JOB SPECIFICATIONAs a Team Leader, you will be responsible for guiding, monitoring, and leading one of our teams. Your role involves motivating team members and fostering positive communication to achieve company goals.JOB DESCRIPTIONCommunicate company goals clearly to the team.Oversee day-to-day operations.Delegate tasks and set deadlines.Monitor team...

The Quality Assurance Team Leader holds a key position within the customer support department and reports directly to the Quality Assurance Manager. This leadership role is instrumental in ensuring the delivery of exceptional customer service and maintaining adherence to stringent quality standards. The Quality Assurance Team Leader oversees a team of...

The Warehouse Team Leader is responsible for supervising the day-to-day operation of the warehouse, ensuring an efficient warehouse operation in achieving business targets. He/she is assigned to monitor and organize goods stored in the warehouse; training warehouse operatives with the usage of warehouse management system (WMS) and supports the Logistic Team...

The Warehouse Team Leader is responsible for supervising the day-to-day operation of the warehouse, ensuring an efficient warehouse operation in achieving business targets. He/she is assigned to monitor and organize goods stored in the warehouse; training warehouse operatives with the usage of warehouse management system (WMS) and supports the Logistic Team...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....

The Logistics Team Leader is the person in charge of the Logistics Department which executes the delivery of products covering all assigned area of the branch/office. The Logistics TL is the one facilitating and managing personnel who are engaged in physical distribution of product: in coordination with Billing and Warehouse Department to secure timely...

The Logistics Team Leader is the person in charge of the Logistics Department which executes the delivery of products covering all assigned area of the branch/office. The Logistics TL is the one facilitating and managing personnel who are engaged in physical distribution of product: in coordination with Billing and Warehouse Department to secure timely...

Must be a graduate of Finance or Business-related course is preferred.• Software and/or multifamily property management experience required.• With at least 3 years or more related work experience as a leader.• Proven leadership abilities to lead projects and teams successfully.• Must be wailing to work in a fixed night shift schedule • Must be...

Job Summary: The Service Delivery Team Leader (SDTL) is responsible for leading a team of professionals specializing in service delivery, platform systems engineering, and people business partnering. This role ensures the efficient and effective delivery of IT services, the smooth operation of platform systems, and the alignment of human resources strategies...

BPO Supervisor/ Team Leader Work Set-up: On-site Schedule: 8:00 am to 5 pm EST (during the first month 10:00 am to 5:00 pm EST) Work Location: Cebu Responsibilities: • Manage and supervise a team of call center agents. • Set clear performance goals and objectives for the team and monitor progress. • Provide coaching, mentoring, and...

Operations Team Leader (Assistant Manager) - Pioneer Insurance Account (Cebu) Supervisors/Team Leaders (Call Centre & Customer Service) Drive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process...