Quality Assurance Assistant Manager

Quality Assurance & Control (Manufacturing, Transport & Logistics)

The Assistant Quality Assurance Manager is responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications for quality and safety.

• Leads the physico-chemical laboratory team and oversees all laboratory activities.
• Assists the Quality Assurance Manager in designing, planning, and implementing overall quality assurance and food safety programs.
• Reviews, audits, and analyzes the implementation of quality assurance programs and procedures across different operating units and within the organization.
• Coordinates and collaborates with both internal and external regulatory entities, ensuring quality assurance and management systems as well as compliance with FDA, NMIS, BAI, BFAR, LGU, and other regulatory and legal requirements.
• Prepares and submits periodic status reports on operational activities and conducts audits on suppliers, toll processors, bakeries, and depots, addressing areas of concern and recommending actions, while promptly reporting and managing critical issues related to product quality and safety.
• Recommends improvements in test equipment, facility upgrades, and operational streamlining in coordination with other counterparts for quality improvement programs and process optimization.
• Participates in staff selection, training, and performance evaluation, as well as reviews and adjusts the section's staffing levels for operational efficiency, which includes designing efficient work schedules and job assignments, and assesses deserving employees for promotion or regularization in alignment with QAD standards.

JOB QUALIFICATIONS:

• A graduate of Bachelor's Degree in Chemistry, Microbiology, Chemical Engineering or related or allied courses or fields.
• Preferably a licensed Chemist.
• With at least four (4) years work experience in Food Quality Assurance, Research and Development, Manufacturing, or related fields.
• With at least two (2) years of Supervisory and people management experience.
• With experience in implementing Quality Management Systems (QMS) such as HACCP, ISO Systems, and SPC (Statistical Process Control) in a food plant environment.
• Must be knowledgeable in Food Science and Technology, including Food Engineering, Chemistry, Microbiology, and relevant analytical techniques.
• Must be knowledgeable in ISO 17025, SAP, method validation, and measurement of uncertainty.
• Familiarity with GMP, GWP, and GLP (Good Manufacturing/Warehousing/ Laboratory Practices).
• Must possess strong oral and written communication skills and leadership/collaborative skills.
• Must be innovative, organized, adaptable, and flexible in a fast-paced environment.
• Must be willing to work in Davao.

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Jollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. Its mission is to serve great-tasting food and bring the joy of eating to everyone through its 16 brands with over 6,500 stores across 34 countries including the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Vietnam, United Arab Emirates, and Australia.

The Jollibee Group has eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); four franchised brands (Burger King, Panda Express, and Yoshinoya in the Philippines, and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; 60% ownership in the SuperFoods Group that owns Highlands Coffee; and 51% ownership of Milksha, a popular Taiwanese bubble tea brand.

The Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 90% participating interest in Titan Dining LP, a private equity fund that owns the Tim Ho Wan brand. The Jollibee Group has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. It also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States.

The Jollibee Group has launched its global sustainability agenda dubbed Joy for Tomorrow, which aims to strengthen the company's commitment to sustainable business practices. The agenda centers on the key pillars of Food, People, and Planet, and consists of 10 focus areas namely: food safety, food quality, nutrition & transparency, employee welfare, farmers livelihood, community support, good governance, packaging & recycling, waste reduction, and energy & water efficiency. Each focus area sets goals and initiatives that contribute and align with the United Nations Sustainable Development Goals (UN SDGs).

The Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World's Top Female-Friendly Companies by Forbes. The company is also a two-time recipient of Gallup's Exceptional Workplace Award, making it the only Philippine-based company to receive the distinction.

To learn more about Jollibee Group, visit

About Jollibee Group

Jollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. Its mission is to serve great-tasting food and bring the joy of eating to everyone through its 16 brands with over 6,500 stores across 34 countries including the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Vietnam, United Arab Emirates, and Australia.

The Jollibee Group has eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); four franchised brands (Burger King, Panda Express, and Yoshinoya in the Philippines, and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; 60% ownership in the SuperFoods Group that owns Highlands Coffee; and 51% ownership of Milksha, a popular Taiwanese bubble tea brand.

The Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 90% participating interest in Titan Dining LP, a private equity fund that owns the Tim Ho Wan brand. The Jollibee Group has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. It also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States.

The Jollibee Group has launched its global sustainability agenda dubbed Joy for Tomorrow, which aims to strengthen the company's commitment to sustainable business practices. The agenda centers on the key pillars of Food, People, and Planet, and consists of 10 focus areas namely: food safety, food quality, nutrition & transparency, employee welfare, farmers livelihood, community support, good governance, packaging & recycling, waste reduction, and energy & water efficiency. Each focus area sets goals and initiatives that contribute and align with the United Nations Sustainable Development Goals (UN SDGs).

The Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World's Top Female-Friendly Companies by Forbes. The company is also a two-time recipient of Gallup's Exceptional Workplace Award, making it the only Philippine-based company to receive the distinction.

To learn more about Jollibee Group, visit

Perks and benefits

Medical

Miscellaneous allowance

Education support

Loans

Meal Allowance, Health and Life Insurance Coverage

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