Senior IT Project Manager

3 weeks ago


Pasay, National Capital Region, Philippines Collabera Digital Full time

Collabera Digital is seeking an experienced Senior Project Manager with expertise in Agile Scrum methodologies to lead our digital transformation initiatives within the healthcare sector. The ideal candidate will have a strong program management background, focusing on digitizing and streamlining customer onboarding processes, while also possessing a deep understanding of the healthcare industry.

Responsibilities:

  • Lead the digitization and streamlining of the customer onboarding process, from initial engagement to policy issuance, utilizing digital tools to enhance both retail and corporate customer experiences.
  • Transition from SAS to Power BI for dashboard creation, working closely with data analysts to develop relevant use cases and insights.
  • Drive efficiency by eliminating outdated practices, such as manual writing and printing, in favor of digital solutions like our existing digital card system, while emphasizing the importance of data governance.
  • Understand both the customer experience and operational aspects of the healthcare industry, identifying improvement opportunities and implementing strategic plans to optimize the customer journey.
  • Collaborate with vendors and internal stakeholders to leverage cutting-edge technologies and optimize operational processes.
  • Serve as a senior transformation specialist, with expertise in operational cost reduction and strategic capital expenditure management, influencing leadership strategies to drive organizational success.

Qualifications:

  • Bachelor's degree in business, healthcare management, information technology, or related field.
  • Minimum of 7 years of experience in project management, with a focus on digital transformation within the healthcare industry.
  • Proven expertise in Agile Scrum methodologies and experience leading Agile teams.
  • Strong understanding of customer onboarding processes and digital tools used to enhance customer experiences.
  • Technologically proficient, with the ability to identify improvement opportunities and drive innovation within the organization.
  • Experience working with vendors and internal stakeholders to implement strategic plans and optimize operational processes.
  • Background in financial services, insurance, telecom, or Fintechs is highly desirable.
  • Excellent leadership, communication, and interpersonal skills.

You may send your updated CV to or message your NAME/NUMBER/EMAIL ADDRESS to

Referrals are highly encouraged and appreciated.


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