Senior Analyst, CSS Data Analytics

Job Description - Senior Analyst, CSS Data Analytics W)

Senior Analyst, CSS Data Analytics W

Description

About Johnson & Johnson

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every single day, throughout the world.

With over $85 billion in 2023 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services for the consumer, pharmaceutical, medical devices, and diagnostics markets.

With more than 260 Johnson & Johnson operating companies that employ over 135,000 people work with partners in health care to make a difference in the lives of over a billion people throughout the world.

The Senior Analyst, CSS Sales Analytics is responsible for building and supporting the design and implementation of business planning tools, marketing selling pathways sales tools, analyses and reporting that provides the strategic framework for sales execution and business reporting, as well as sales force effectiveness and productivity. This position is responsible for accurate and timely delivery of analytics reports to the commercial organization by establishing and following efficient processes, identifying issues, researching technical questions, and working with business partners to resolve. Responsible for developing meaningful, actionable analytics for all supported sales forces and the various roles within the sales forces. Communicate outcomes and methodically track investigations to uncover broader trends. Ensure that all reports are built, validated, and posted as per the SLAs. Collaborate with the U.S. Commercial Operations Center of Excellence (COE) to understand, address and present solutions to issues.

Under limited supervision and in accordance with all applicable federal, state, and local laws/regulations and Johnson & Johnson procedures and guidelines, this position's responsibilities may include:

• Partner with Commercial Leadership to build and deliver monthly key sales metrics that provide objective insights to the Field Sales Force to efficiently execute action plans
• Select, define, and update metrics linked to the sales strategy and performance targets
• Proactively identify opportunities for sales performance improvements which includes on-going updates to management on key strategies. Monitor and analyze data to detect trends.
• Partner with Commercial Leadership to prepare and present business reviews at Commercial Leadership and Key Business Review Meetings
• Develop and continuously improve reports that expedite the execution of field sales force activities that result in improving sales productivity, in coordination with IT, Sales, and Marketing.
• Partner with cross-functional teams (Finance, Marketing, Sales) to provide insights that support the development of forecast recommendations for business planning and financial updates
• Partner with IT to ensure all analytics systems are updated to support the needs of the business
• Responsible for communicating business related issues or opportunities to next Management level.
• Focal point in maintenance (troubleshooting, monitor, maintenance) of existing automated, analytics applications or creation of new applications primarily using Qlik Sense BI platform.
• Focal point in maintenance (troubleshooting, monitor, maintenance) of existing automated Marketing Selling Pathways Sales Excel applications or creation of new applications primarily using Microsoft Power Apps and Microsoft Power Automate.
• Provide automated and/or ad hoc metrics and measurements reports/dashboards as needed in the primary Qlik Sense applications or Microsoft Excel.
• Create, maintain, modify, repair, monitor existing or new SSIS data packages or Python scripts supporting back-end data in SQL tables for existing or new Qlik Sense analytics applications or any Microsoft BI reporting tools and Microsoft Power Platform.
• Leverage Salesforce, Qlik Sense, Excel, Access, SQL, Python, Power BI, and other reporting tools to meet requirements.
• Support ongoing development and implementation of Commercial deployment strategies
• Responsible for ensuring personal and company compliance with all federal, state, local and company regulations, policies, and procedures
• Performs other duties assigned as needed

• BS or BA in business, marketing, statistics, mathematics, or related field is required. MBA or MS is preferred.
• A minimum of 4 years of progressive work experience required with a minimum of 2 years in an analytics or related role required.
• Experience in medical device, or healthcare field is preferred, but not required.
• A proven track record of working in a matrix environment where a high degree of collaboration is needed is also required.

• Leadership, collaboration, communication, and analytical skills are required. Ability to lead cross-functional teams, sometimes requiring managing and leading without authority as needed. Ability to work on multiple projects with conflicting deadlines is required.
• With supervision, ability to understand, translate and integrate multiple data sources into actionable insights to drive decision-making is required. Must be comfortable working with large data-mining exercises.
• Demonstrated success in creative problem solving and team partnership is required.
• Excellent verbal and written presentation skills are required. Strong project management skills are required.
• Strong proficiency on relational databases using SQL programming and working knowledge on Qlik Sense BI platform and Microsoft Power Platform.
• Advanced Excel, PowerPoint and data management skills are required, and knowledge of analytical tools/programming (e.g., Qlik Sense, Tableau, Python, SSIS, VBA) is preferred

The work environment is a normal office setting. Domestic travel is estimated at less than 10%. The physical demands described here are representative of those an employee encounters to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, listen, sit, and stand. The employee must be able to lift or move up to 25 pounds. The employee must have the ability to operate a phone, computer, and fax machine. This position is located in Manila, Philippines and requires hybrid working of at least 3 days on-site office with option to work up to 2 days remote per week. This position will support US customers, so office and remote work hours will be on US Pacific Standard Time (PST).

Routine interaction with customers of J&J, other business-related contacts external to J&J and the field sales organization. Periodic interaction with other internal J & J departments.

Company management reserves the right to add, delete or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit ]

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin,or protected veteran status and will not be discriminated against on the basis of disability.andEqual Employment Opportunity Posters GINA Supplement.

If you are an individual with a disability, please check ourpage for information on how to request an accommodation.Disability Assistance

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