Data Management Specialist

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Jocsoncollege Full time

Data Management Specialist-49846 at IGT Technologies Philippines, Inc. | Jobs |

Data Management SpecialistIGT Technologies Philippines, Inc. NCR, Mandaluyong City 1 Year(s) experience. Salary Undisclosed Full Time 20 openings Submit ResuméLink View CareerSite
  • Job Details
Requirements
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor's/College Degree on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
Responsibilities

Job Description:

Job Responsibilities

  • Work with Property Managers (PM) and their Property Management Software Company (PMSC) to activate API connection for full listing content and online booking on Vrbo.
  • Troubleshoot issues that prevent listings from going live or issues resulting in quote/rates/calendar errors.
  • Handle the activation lifecycle from Discovery to Go-live; evaluate accounts and provide feedback and documentation to PMs based on current state, with the goal of optimizing client success
  • Provide recommendations and guidelines to maximize business performance on Vrbo/EG sites
  • Work with PM partner to ensure compliance, train on available products, and provide insights on performance improvement techniques
  • Work on efforts to expand skillsets around analysis, presentation delivery, training and technical experience
  • Keep a pulse on new product and service launches, as well as industry solutions, which help increase partner performance

Minimum Requirements

  • At least 2 years of experience with Client Success, Implementation or project management
  • Must have experience with Salesforce, Postman, Splunk and JIRA
  • Familiar with APIs, XML and custom integrations
  • Bachelor's degree or equivalent related professional experience
  • Ability to handle multiple accounts at varying stages of the activation phase on top of other IPM related work
  • Exercise excellent written and verbal communication skills via phone and email
  • Can easily adjust communication style for different teams based on technical experience and provide appropriate training
  • Experience working with sister teams, including, but not limited to Product, Development, Product Marketing, Account Management, Connectivity, or Sales teams
  • Experienced using Microsoft Office/Google Suite Skills (Excel, Powerpoint, Outlook, Word)
Additional Info
  • Location: Mandaluyong City, NCR.
  • Full Time position(s) are available.
  • Number of vacancies: 20.
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