Analyst IT

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Analyst IT - Salesforce Developer Apply locations Gurugram Manila Remote-Philippines time type Full time posted on Posted Yesterday job requisition id R024423

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Who are we looking for ?

We are looking for highly motivated and talented Software Engineers who are passionate about Salesforce development and clean code by using best practices, enterprise patterns and standards.

You will build on top of the existing platform, and work across multiple clouds and applications, including Service Cloud, Sales Cloud, Community, MavenLink, Mulesoft with a particular focus on our Salesforce CPQ initiative, and many other customized applications on top of the platform.

You will need to be able to own and drive entire development solutions which include: code review and improvement of existing functionality using our Git / Atlasssian suite of tools, troubleshooting of complicated integrations and large volume data feeds, creation of new features and enhancements provided by the Product owners in an agile framework driven environment.

What will you do at Ciena?

Specific profile scope for this position

Salesforce Development – The person in this role is responsible for building and enhancing our platform with OOB configuration, Flows, Apex and advanced Lightning Web Components built for reusability. This person is well versed in Javascript and LWC technology as well as the latest features of the Salesforce platform and has demonstrated clean code habits. This position is highly technical and requires understanding and demonstrated abilities to create extensible and reusable code, understands security, @wire, LDS, LMS, Platform events, @invocable and the event lifecycle of a component and its dependencies.

General scope for this position

• Understand and define requirements, Design, Develop, Test and deploy software that will help drive improvements on the platform.

• Continue to bridge the gap between development and business with a strong bias towards 'Best Practices and Reusability' as well as leveraging out of the box functionality over full customization where possible.

• Communicate on a regular basis, at action log meetings with the Business team, on tracked progress (using JIRA, BitBucket, GitHub) and maintain a 'Customer Centric' approach and relationship with the Business/Product team.

• Evaluate the best options, with out of the box functionality first (clicks not code), with a strong bias towards: 'Scalability, Reusability and clarity of Best Practices'

• Be passionate about learning and adopting new technologies that will ease your day-to-day job and be transparent in communicating progress using tools such as JIRA, Slack and Chatter.

• Some periodic on-call duties to provide application support, incident management, and troubleshooting when needed.

• Salesforce Development experience : Apex triggers, Enterprise Patterns, Asynchronous callouts, Bulk and REST APIs, Governor Limits and considerations for leveraged solutions.

• Solid understanding of OOP/Functional programing in various languages such as Apex, Python, Javascript and related

• Knowledge of Best practices. Software development lifecycle and automation.

• Successful practical problem solving, excellent written and interpersonal communication, and documentation skills

• Ability to prioritize tasks and work independently without too much guidance at times (asking the right questions)

• Salesforce Certifications: Developer, Platform App Builder I,II or Architect track certifications is a plus

• Knowledge and experience in the different "clouds" and on the platform including Mulesoft, Platform Events, LWC and related.

• Proven expertise in maintaining and improving complex and large Salesforce Orgs and projects.

Are you ready to join a growing dynamic team for this challenge?

#LI-SM

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. #J-18808-Ljbffr

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