Executive Quality Analyst
2 weeks ago
Qualifications:
o College degree or relevant experience in education, communication or quality assurance preferred.
[Open to undergraduates with relevant experience]o 2-3 yrs Experienced in BPO set-up on the said role is a MUST with Comms Skills / With Healthcare Exp.
o Extensive knowledge in MS Office requiredo Contact Centre knowledge and experience is requiredKnowledge and Skills:o Strong contact centre background and dedication to quality & improvement.o Proven quality results and an understanding of what constitutes a quality product/interactiono Ability to identify opportunities for improvement in our processes & struggles with our associates.o Excellent oral , written and presentation skills; ability to deliver positive and negative feedback effectively to a variety of audiences with sensitivity and confidentiality.
o Ability to effectively mentor associates remotely-
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Graphic Design Quality Analyst
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Graphic Design Quality Analyst
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Taguig, National Capital Region, Philippines WTW Full timeThe Role Responsible for system testing and provide support to various systems; ensures that system configuration such as password reset and system parameter upgrades are completed according to specifications, defined standards, utilizing tools identified as best practices Creates and assists in developing simple to medium test plans and performs testing...
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