Customer Service

This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.Duties and Responsibilities:To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...

JOB DISCREPTION and RESPONSIBILITIES1.Monitors the shipments from processing up to the arrival of cargo.2.Informs clients of flight information and irregularity.3.Monitors shipments both Import and Export.4.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. 5.Set...

JOB DISCREPTION and RESPONSIBILITIESMonitors the shipments from processing up to the arrival of cargo.Informs clients of flight information and irregularity.Monitors shipments both Import and Export.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. Set...

The role is to ensure that customer interactions and services meet established standards of quality and excellence. Among the crucial tasks that this position must oversee are creating and executing QA frameworks, carrying out audits and reviews, working with cross-functional teams, and analyzing data and metrics.Role responsibilities:• Responsible for...

JOB DESCRIPTION AND RESPONSIBILITIES1Monitors closely the pre-alerts of incoming shipments of Epson Precision accounts and notify customers, terminal offices and sales. 2Follow-up advance copy of shipping documents from KACP origin station or other forwarders for nonKACP consol shipments. 3Forwards advance copy of shipping documents by e-mail to terminal...

JOB DESCRIPTION AND RESPONSIBILITIES1 Monitors closely the pre-alerts of incoming shipments of Epson Precision accounts and notify customers, terminal offices and sales. 2 Follow-up advance copy of shipping documents from KACP origin station or other forwarders for non-KACP consol shipments. 3 Forwards advance copy of shipping documents by e-mail to terminal...

JOB DESCRIPTION AND RESPONSIBILITIESMonitors closely the pre-alerts of incoming shipments of Epson Precision accounts and notify customers, terminal offices and sales.Follow-up advance copy of shipping documents from KACP origin station or other forwarders for non-KACP consol shipments.Forwards advance copy of shipping documents by e-mail to terminal...

JOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:CALL MANAGEMENT/ACCURACY1.1 Provide complete and accurate information to customers1.2 Maintain required and set Service...

Program Lead (Operational Risk and Control) Compliance & Risk (Banking & Financial Services) Full time Add expected salary to your profile for insights Role Objective:The role is crucial to ensure that the risk and controls program is effective in customer operations. It entails a variety of duties, including end to end operational risk assessment, review...

The role is crucial in overseeing the collection, analysis, and interpretation of data to provide valuable insights and recommendations to support decision-making within an organization. This role would be responsible for developing and implementing data-driven strategies to optimize business performance, identify trends, and drive growth.Role...

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...

Job Qualifications:Bachelor's Degree in any fieldRelevant experience is a PLUSGreat verbal and written communication skills including grammar and spellingComfortable with decision making by assessing the situation, researching potential solutions and making recommendationsDetails-orientedComputer LiterateJob Description:Interact with customers to provide...

The role is crucial in overseeing the collection, analysis, and interpretation of data to provide valuable insights and recommendations to support decision-making within an organization. This role would be responsible for developing and implementing data-driven strategies to optimize business performance, identify trends, and drive growth.Role...

A Customer Service Specialist is responsible for receiving client inquiries, requests and suggestions regarding our company's services/products. This position works in close coordination with the Sales and Operations departments.Creates and maintains a master file of customer issues (i.e. request for repair, complaints, etc.) with specifics on the client...

Candidate must be a graduate of any Bachelor's Degree .At least a minimum of one year experience in the Customer Service field.Excellent communication skills both verbal and written.Strong problem-solving abilities and attention to detail.Team player with a strong sense of responsibility and commitment to customer satisfaction.Willing to be assigned in...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Keeping records of customer interactions, transactions, comments, and complaints.Qualification:-with Real Estate Agent...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Keeping records of customer interactions, transactions, comments, and complaints.Qualification:-with Real Estate Agent...

Responsibilities:Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers' complaints.Select and explain the best solution to solve the problem.Required Skills:SHS/HS...

Responsibilities:Address complaints and offer solutions in a timely manner.Handle a high volume of incoming calls.Adhere to communication protocols and policies.Resolve issues with products or services by understanding customer concerns.Provide clear explanations of the best problem-solving approaches.Required Skills:High school graduate with at least 6...

Responsibilities:Maintain data entry requirements by following data program techniques and procedures.Process customer and account source documents by reviewing dataBuild a good standing relationship with our customers.Follow communication procedures, guidelines, and policies.Provide accurate and complete information by using our communication...