Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines Santaisabel Full time
  • Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
Responsibilities

Responsibilities:

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
  • Resolve credit inquiries on new accounts;
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
  • Comply with over-all call quality standards;
  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Qualifications:

  • Completed at least 2nd year in College or 2-year Associate course
  • Excellent English Verbal and written Communication Skills
  • Ability and willingness to recognize, deliver on card service sales opportunities
  • Should be Customer Service Centric and with effective Relationship Building skills, demonstrates affinity for building and maintaining rapport with client and customers
  • Ability to perform in a fast-paced environment and adaptable to change. Flexibility and adaptability to meet business needs.
  • Must have knowledge on basic Computers skills.
  • Professional Phone etiquettes and ability to work with a Team
  • Amenable to Work Onsite at Ayala Center Cebu Tower, Cebu Business Park, Cebu City.
Additional Requirements

Responsibilities:

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
  • Resolve credit inquiries on new accounts;
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
  • Comply with over-all call quality standards;
  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Qualifications:

  • Completed at least 2nd year in College or 2-year Associate course
  • Excellent English Verbal and written Communication Skills
  • Ability and willingness to recognize, deliver on card service sales opportunities
  • Should be Customer Service Centric and with effective Relationship Building skills, demonstrates affinity for building and maintaining rapport with client and customers
  • Ability to perform in a fast-paced environment and adaptable to change. Flexibility and adaptability to meet business needs.
  • Must have knowledge on basic Computers skills.
  • Professional Phone etiquettes and ability to work with a Team
  • Amenable to Work Onsite at Ayala Center Cebu Tower, Cebu Business Park, Cebu City.
Additional Info
  • Full Time position(s) are available.
  • Number of vacancies: 100.
Social Media Footer

For any recruitment related questions and to know more about our job postings at our Manil and Cebu site, you may send us an email at

#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Customer Service Representative (Onsite/Nightshift)Join us great oppurtunity awaits you in our Customer Service Representative (CSR)Qualifications• Applicant must be at least 18 years old•Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)•Above Average English communication skills•Good computer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Jocsoncollege Full time

    Customer Service Representative (Fresh Grads Welcome at eTeam Workforce Private Corp. | Jobs | Customer Service Representative (Fresh Grads Welcome)eTeam Workforce Private Corp. Central Visayas (Region VII), Cebu City No experience required. Salary Undisclosed Full Time 20 openings Submit ResuméLink View CareerSiteJob Details RequirementsCandidate must...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Orbit Teleservices Full time

    Customer Service Representative - Cebu -- Open to walk-in applicants Job Industry Telecommunications Job Type Full-Time Experience Level Entry Level Date Posted Job Location .Cebu City..Philippines Company Information Orbit TeleservicesCebu, PhilippinesCebu Job Description Orbit Teleservices are continuously looking for top talents to join our team. We...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Santaisabel Full time

    Customer Service Representative (Fresh Grads Welcome)Candidate must possess at least a Senior High School Diploma on Education/Teaching/Training, Engineering (Civil).Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.ResponsibilitiesGreetings eTeam Inc. is hiring for Customer Service Representative (CSR) Position.Salary: Up to...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    Customer Service Representative - Airline AccountQualifications:Senior High school graduate or completed 2 years in college (4 semesters with no back subjects regardless of HS curriculum) with a minimum of 6 months call center experience.College graduate with or without experienceWilling to work onsite at Cebu IT Tower.Up to ₱8,000 attendance bonus20%...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Metacom Full time

    Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative. They will join our team in Cebu City, Cebu.Key Responsibilities:Assist customers with inquiries, requests, and concerns.Provide exceptional service via both voice and non-voice channels to ensure customer satisfaction.Collaborate with...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is actively recruiting call center agents in Cebu City.Applicants must provide their certificate of employment from their last/current employer and their transcript of records, diploma, or claim slip after passing the pre-screening interview but it is not needed immediately after the over-the-phone interview.We are seeking individuals...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is actively recruiting call center agents in Cebu City. Applicants must provide their certificate of employment from their last/current employer and their transcript of records, diploma, or claim slip after passing the pre-screening interview but it is not needed immediately after the over-the-phone interview. We are seeking...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Foundever Full time

    Customer Service Representative (Healthcare Account)Apply and reward yourself PHP 500* worth of eGift Certificates when you join our team as a Customer Service Representative for our Healthcare Account Minimum Qualifications:• At least Senior High School graduate (new curriculum) or completed 2 years of college education (old curriculum)• With or Without...

  • Call Center Agent

    2 weeks ago

    Bacolod City, Western Visayas, Philippines Customer Service Representative Full time

    WE'RE HIRING HERE AT BACOLOD CITYWITH OR WITHOUT CALL CENTER EXPERIENCE(CALL CENTER JOB)LOCATION:Bacolod -Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros OccidentalWITH OR WITHOUT CALL CENTER EXPERIENCE1 DAY APPLICATION PROCESSUP TO 14K-18K SALARYAT LEAST HS GRADUATE ( OLD CURRICULUM )

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time

    About UsModer was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.We are a tech forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.Moder...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Metacom Full time

    Are you excited about providing top-notch customer service? We're searching for an enthusiastic Customer Service Representative in Cebu City Join our team.Your Key ResponsibilitiesDeliver exceptional customer service through various communication channels.Resolve customer inquiries and issues.Ensure accurate and timely documentation of customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representative (BPO Industry)Location: Cebu City Candidate must possess at least a Bachelor's/College Degree , any field; College undergraduate, finished 2nd year level with no back subject Applicants must be willing to work in Cebu City; With at least 2years BPO experience. Can start ASAPDuties and Responsibilities: Maintaining a positive,...

  • Customer Service Representative CEBU

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexie Staffing and Business Consulting Full time

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time

    Job Description:We are seeking enthusiastic and results-driven Customer Service Representative to generate new business opportunities by reaching out to potential customers.Job Qualifications:Proven experience in a cold calling or appointment setting roleExcellent verbal communication and interpersonal skillsExposure in US healthcare support role is an...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TORCH Solutions Full time

    We are currently looking for a Customer Service Representative based in Cebu City.Qualifications: Senior high school or college graduates are encouraged to submit their application Excellent English communication skills required No prior experience necessary Ready to kickstart their application process without delayImmediate Start with the following...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Distribution Solutions Phils Full time

    Retail Assistants (Retail & Consumer Products) Full time Add expected salary to your profile for insights Responsible for order processing of Sales Orders and Purchase Orders.Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.Encodes data and orders in the...

  • Customer Services Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TORCH SOLUTIONS Full time

    "We are hiring Customer Service RepresentativeJOB TYPE:ON-SITELOCATION:IT Park, CEBUQualifications: Senior high graduate and college graduate are welcome to apply Must have good English communication skills With or Without Experience Willing to process their application ASAP Can start immediatelyBenefits: Paid Training Earn a competitive compensation...

  • Customer Services Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TORCH SOLUTIONS Full time

    We are currently looking for a Customer Service Representative to join our team.JOB TYPE:On-siteLOCATION:IT Park, CebuQualifications:Senior high school graduates and college graduates are encouraged to applyExcellent English communication skills are requiredNo prior experience necessaryApplicants should be ready to begin the application process...