Sales Support Specialist

2 weeks ago


Pasay, National Capital Region, Philippines MicroSourcing International, Inc. Full time

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Sales Support Specialist
  • Sales & Account Management
  • Sales Assistant / Coordinator
  • Mall of Asia, Pasay City
  • Permanent / Full Time

29/5/2024


Duties and Responsibilities

A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking, and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales. Additional responsibilities of a Sales Support Specialist may include:
  • Compiling daily lists of leads and delegating them to sales team associates
  • Maintaining an accessible and organized filing system for sales and administrative professionals
  • Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
  • Providing assistance to management team members and executives as needed
  • Performing data entry duties in regard to metrics, sales figures, and other key data
  • Creating and processing sales in a timely manner
  • Reporting any unusual activity to supervisors
  • Expediting requests rush orders and altering sales orders and shipping information as required
Qualifications for a Sales Support Specialist typically include:
3 years above experience working as a Sales Support SpecialistExperience handling outbound and inbound sales for B2B clientsAbility to effectively communicate with clients, sales teams, and internal stakeholders.Experience in providing excellent customer service to clients and addressing their inquiries or concerns.Understanding of the products or services offered by the company to assist in sales processes and customer interactions. Ability to coordinate with sales teams, handle orders, process sales contracts, and manage customer accounts.Capability to troubleshoot issues, resolve customer complaints, and find solutions to meet customer needs. Being detail-oriented in processing orders, maintaining records, and ensuring accuracy in all tasks. Back to search results

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