Innovation Architect

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Job Description

The Opportunity

For Manulife's Enterprise Technology Services (ETS) to remain competitive and Future fit, we need to intentionally commit to and embrace Innovation. As such the newly created ETS Innovation and Emerging team's ambition is to unlock growth opportunities with an emphasize on radical innovations.

The Innovation Architect focuses on forging strong business relations and partnership with key internal stakeholders, acting as an important enabler. Externally, the role interacts with strategic partners, and works towards building a strong ecosystem with vendors, and startups focused on Emerging Tech and innovation. Reporting to the Head of ETS Innovation & Emerging Tech, the Innovation Architect will work closely with both governance and technical leadership to ensure project completion and successful delivery of all initiatives.

Role description:

In this key role, you will be working closely with the Head of ETS Innovation and Emerging Tech to e valuate and recommend technology investments that contribute to ETS Business and Innovation goals.

• Maintain and expand knowledge of research and innovation and current technology through exposure to research institutions, vendor community and strategic partners.
• Explore new sources of information to help uncover new business opportunities at all levels of the business (strategic to operational) with focus on Emerging Technologies.
• Maintain and expand knowledge of AI and technology trends through training opportunities.
• Analyze data, conduct market research, and collaborate with teams to drive Innovation.
• Organize and support Innovation events (Hackathons, Technology show) and support and guidance during technical Assessments (PoC, Pilot).
• Work in an agile environment and contribute to the improvement of our innovation processes.
• Collaborate across business units to help develop and execute on innovation projects that will lead to sustainable growth of the business.
• This role is highly visible requiring the ability to work with and influence senior stakeholders externally and internally.

What you need to be successful:

• Graduate (Preferably Postgraduate) degree and research experience from a technical discipline, preferably engineering or computer science with 5+ years of solid network and connections focused on industry R&D and adoption of AI, modern Infrastructure, and related technologies.
• Strong capacity to learn and communicate new concepts and technology quickly and clearly.
• Solid understanding of software and infrastructure architecture and ability to deliver mandate with great autonomy – self-driven.
• Excellent written and oral communications skills.
• Ability to build collaborative relationships with stakeholders and diverse, cross-functional teams/vendors to develop appropriate requirements and scope.
• Experience in organizing and hosting design thinking workshops and events.
• Ability to build relationships and work across multiple business units to drive project execution to completion.
• Experience or Good knowledge of the following is highly desirable: AI, Machine Learning, Data Science, DevX, Modern Infrastructure, Cloud (Azure, Ali Cloud, AWS), Cybersecurity, etc. Relevant certifications are a nice-to-have.
• Coding experience is not required but nice to have.

Key Skills:

• AI/Machine learning
• Stakeholders Management
• Critical thinking
• Market research
• Creativity and a Strategic mindset

What motivates you?

• You obsess about customers , listen, engage and act for their benefit
• You think big , with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right , work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

Our commitment to you

• Our mission; is to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We're proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at .