Customer Support Associate

Associate, Customer Service Admin SupportResponsible for fulfilling any administration tasks given by the Division Heads and Customer Service Group Head.Provides support to the Call Center Division by monitoring and tracking performance of the call center agents.Is in charge of maintaining the Call Center Operations Manual, SMS tracker and all the Marketing...

We are looking for accounting graduates, or accountancy/finance related graduates.Duties and Responsibilities:Provide accounting support services, such as:Tax Compliance ReportingGeneral accounting or bookkeeping. Maintaining books of account. Job Details:Those with previous accounting experience may also apply, for junior associate positions or senior...

Are you a people person with good communication skills? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to learn? If so, we have the perfect opportunity for youKey Responsibilities:Responding to inbound and making outbound calls to customers.Facilitating communication between customers and internal support to...

About the Call Center Representative PositionWe're on the lookout for a Call Center Representative to be the primary link between our company and our current and potential customers.We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making...

Hiring nowAre you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At Support Services Group, we train our team members to provide exceptional customer service to our clients and make a better community for our employees.Join Support Services...

2022 Customer Service Associate (Start ASAP) Pasig, Opportunity Expired Be a customer service associate. Perform a variety of support tasks to provide excellent service while also developing transferable skills. Dispatches/assigned Field Engineers to a client callMonitors email inquiries, concerns and or feedback Create incident ticketsPrepares and...

Customer Intelligence and Insight Associate Responsibilities:Understands and provides insights on the needs, behaviors, and extensive customer datasets and customer feedback data, with the purpose of improving overall customer experience, drive customer loyalty, and help drive business strategiesGathers and analyzes customer data and translates them into...

Responsible for providing travel information, booking reservations, servicing existing reservations, educating on company websites, and providing ticketing services. Resolve issues that may arise with travelers with a sense of urgency.Demonstrate commitment to high-quality customer service by ensuring response to calls are resolved in a timely and...

Perform analysis of customer requests based on their application and infrastructure environment and business processes they perform and define the appropriate recommendations and solutions. Manage customer service satisfaction by performing consistent and periodic review of work orders and ensure proper escalation processes are being performed, identify...

Support Services Group is looking for a highly energetic and collaborative Team Lead. This role will report into the Operations Manager or as designated by the Director of Operations.Candidate should have Excellent written and verbal communication skills and ability to liaise with client organizations and multiple stakeholders to be successful in this...

Support Services Group is on the lookout for an individual who is experienced in customer care to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role, this opportunity is tailored for youABOUT THE ROLEAs a Team Leader, you will play a...

SALES ASSOCIATEWORK SET UP:HYBRID (3 days ONSITE, 2 days WFH) - equipment providedLOCATION:Ortigas, PasigCONTRACT DURACTION:Initially 3 months, with high chance of extension, regularization, absorptionSALARY OFFER:Php 21,000 - Php 25,000START DATE:December 18, 2023 (tentative)We're looking for a Sales Associate who will build customer relationships with...

Experience Requirements3+ years in sales or supporting salespeople3+ years customer service management1+ years in merchandise industry4 year college degree preferred but not requiredExperience with Oracle E-Business Suite preferred, but not requiredJob Skills & TraitsPossess outstanding customer service skills to work with both internal and external...

CORE RESPONSIBILITIESDeliver professional and empathetic customer support Answer customer enquiries within a timely and accurate manner Understand client's needs, build rapport, and foster a positive customer relationship Communicating issues to various departments Create and manage customer orders, service call outs and warranty claims Inform and educate...

Job Title: Sales AssociateLocation: Makati City, Quezon city, Pasig City, Manila CityJob Summary:The Sales Associate is responsible for delivering outstanding customer service, meeting sales goals, and ensuring a pleasant shopping experience for customers. The role involves assisting customers with product selection, maintaining a well-organized store, and...

Help Desk & IT Support (Information & Communication Technology) JOB SUMMARYProvides first/second level support related to the functionality and technical set up of the product.DUTIES & RESPONSIBILITIES● Ensure customer satisfaction by actively participating in the timely and quality resolution of issues as per agreed SLA's (may require travel to customer...

We are looking for a detail-oriented and driven Quality Assurance Analyst to join our ambitious team of innovators and game-changers. This is your chance to make a significant impact on the world's best brands and their customersKey Responsibilities:Participate in customer and client listening programs to identify needs and expectations.Monitor incoming...

Associate CSSC Application Engineer CBSAs an Associate CSSC Application Engineer CBS, you will contribute to a thriving Customer Sales and Support Center Back Office team by providing timely and effective technical advice to incoming inquiries. You will also provide support by delivering world-class Customer Service by applying established procedures and...

Stealth Monitoring is looking for talented individuals like you Be the next Customer Support Specialist (Spanish Bilingual).Job Highlights:-Day 1 HMO for you and two (2) of your dependents.-Annual and Performance Based Salary Increase-Additional Leave CreditsDuties & Responsibilities:Managing customer queries by responding to calls from clients of Stealth...

Contract Duration: 12 monthsWork Arrangement: Hybrid (3 days)Location: Ortigas, PasigSalary Offer: up to Php24,000JOB DESCRIPTIONThis role is reporting to the Sales Support Team Lead. It is a full-time role, with a hybrid work arrangement (on as per need basis).Operational :Process deals created by the sales team and process user purchasesPerform...