Technical Consultant

2 weeks ago

Manila, National Capital Region, Philippines Manila Recruitment Full time
As the Technical Consultant, you will provide technical expertise in the ServiceNow platform to help deliver successful outcomes for our client and their clients. This includes working closely and collaboratively with project teams to complete configuration, development, testing, and documentation of ServiceNow implementations, as well as general technical support and troubleshooting.

As a member of our client's technical team, you will ensure that all work delivered meets the technical standards and are delivered within an Agile delivery methodology.

Company Profile:

Our client is an Australian-based company founded in 2012. With their laser focus on the ServiceNow platform, they facilitate a continuous flow of value by engaging businesses & IT, facilitating technology change, aligning sourcing and optimizing internal IT management capabilities.

Due to their continued success, they are looking to expand their team in the Philippines and are seeking a skilled Technical Consultant to join their dynamic team.

This is an amazing career opportunity for someone who wants to gain experience in modern technologies, and tools. The company promotes work-life-balance, career growth, state-of-the-art technologies to learn, and a highly collaborative working environment are some of the things that you could look forward to

Duties and Responsibilities:

  • Display an understanding of the end-to-end processes required for company's projects and/or Managed Services (O2C) and the input processes to this (O2O)
  • Provide project delivery support and execution including story review, points planning, deliverable creation, technical development, testing, release management, client handover activities
  • Display high levels of communication skills suitable for consulting with a broad range of clients and industries, including attending workshops and providing support to lead advisory consultants in the gathering and analyzing of client requirements
  • Configure and develop ServiceNow applications and modules to meet client requirements, ensuring all solutions are designed and implemented in accordance with the company's technical standards and industry best practices
  • Collaborate with other technical and functional teams to ensure seamless integration of ServiceNow solutions with other enterprise applications
  • Troubleshoot and resolve technical issues related to the ServiceNow platform
  • Participate in ServiceNow upgrades and patches, ensuring new functionality is available and any required customisations are maintained appropriately
  • Contribute to the company's internal platform including the knowledge base, technical issues, templates, repeatable deliverables
  • A dedication to displaying professionalism and using clear communication processes within the company, including a willingness to participate in a mentoring program
  • Where relevant, complete onboarding processes for customers
  • Share collective responsibility for delivering organisational objectives, through active engagement and collaboration with employees at all levels in the organisation externally and internally

Requirements

Must-have Skills / Qualification:

  • At least 2 to 3 years of experience working for a technology or professional services business with a client focused environment as a ServiceNow developer/administrator or experience as a technical programmer or Diploma level (or above) qualification in Information Technology or Software Engineering
  • Effective stakeholder engagement; being able to deal with stakeholders and project team members in nominated engagements
  • Basic to intermediate knowledge of the ServiceNow platform including at least one ServiceNow portfolio
  • Intermediate knowledge and ability in the following technologies: JavaScript, HTML, CSS
  • Basic knowledge and ability in one or more of the following technologies: Angular, React, SSL, SSO, HTTP, REST and SOAP communication protocols
  • Basic knowledge of version control and code repositories (not necessarily in ServiceNow)
  • Basic knowledge of document control
  • Basic understanding of Waterfall Project Management
  • Basic understanding of Agile development (SCRUM preferred), and general development principles
  • Possess a current ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) Certificate

Core Competencies

  • Critical thinking; The ability to understand and analyse problems to find solutions
  • Problem solving; The ability to think creatively and work collaboratively with teams to solve business challenges
  • Decision making; The ability to make decisions around things such as requirement prioritisation, scope, assessing viability of solutions etc
  • Strong listener, qualifier & communicator; The ability to ask the right questions and correctly understand the information received is essential
  • Exceptional teamwork and communication skills (verbal and written)
  • The ability to present findings and recommendations to stakeholders internally and externally
  • Strong EQ with the ability to 'read' people well and understand core motivations
  • Ability to thrive in the grey and positively work through change, deliver to deadlines and adapt to changing priorities
  • Work collaboratively, communicate, and liaise effectively acting as the conduit between the technical team and the client
  • Strong listener and advocate for the client ensuring the requirements are translated into actional outcomes

Advantageous skills or nice-to-haves:

  • Bachelor's Degree or equivalent experience in Computer Science, Information Technology, or related field

#J-18808-Ljbffr

  • Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Softgic Full time

    Collaborate with the lead Technical Consultant to design and implement ServiceNow solutions meeting customer requirements. Design and propose technical solutions based on customer needs. Develop architectures and technical designs adhering to industry standards. Efficiently diagnose and resolve technical issues. Work with the team to identify and...

  • Req- US Travel Sales Executive-from Google campaign 50k max/Noida 62

    2 weeks ago

    Manila, National Capital Region, Philippines R.B Consultant Full time

    Posted: 10 days ago Openings: 10 Applicants: 103 Req.US Travel Sales ConsultantMin.1 Yr Exp.Must In Google Campaign callUS Flight ReservationNoida Sec 62Salary-50k+ Smart incentivesRotational ShiftsRotational OffTAC/o swati Skills highlighted with '' are preferred keyskills Req.US Travel Sales ConsultantMin.1 Yr Exp.Must In Google Campaign callUS Flight...

  • Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Beckhoff Automation GmbH Full time

    Technical Consultant (m/f/x) (Location: Manila) WorkspaceTechnical Support StartAs soon as possible Responsibilitiessupport for the complete spectrum of automation products such as industrial PCs, fieldbus components, PLC/NC automation software, drive technology, and complete PC-based automation solutionswork alongside the sales team to manage, develop, and...

  • Senior Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Manila Recruitment Full time

    As a Senior Technical Consultant, you will leverage your strong technical leadership and expertise in ServiceNow to lead and guide the solutioning and implementation process for our clients. Working closely with other technical resources and project members, you will help deliver successful outcomes for our customers including digitising workflows,...

  • Technical Consultant Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Sourcefit Philippines, Inc. Full time

    Position Summary:We are seeking a skilled and proactive individual to join our team as a Technical Consultant Team Lead. In this role, you will collaborate with internal stakeholders and end users to understand technical requirements related to authentication, Student Information System (SIS) integration, and business rules. Your primary responsibilities...

  • NetSuite Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines GECO Asia Pte Ltd Full time

    A NetSuite Technical Consultant plays a crucial role in delivering technical expertise and support throughout the lifecycle of NetSuite ERP (Enterprise Resource Planning) software implementations. The primary responsibilities include customization, ongoing maintenance, and ensuring the optimal use of NetSuite solutions for clients. This role involves close...

  • Senior Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Oracle Full time

    OverviewOracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to the needs of all Service entities across Oracle globally. GSC team sells from a broad IT-services...

  • Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Infor Inc. Full time

    Performs consultative duties for HCM development, customizations, client support and training on various techno-functional and customization tools and utilities, serving as the subject matter expert, and transfer product and industry knowledge to early adopters, departments, beta customers and large-scale, high profile customer implementations. Education...

  • ISO 20022 Implementation Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Fime Full time

    ISO 20022 Implementation Technical ConsultantISO 20022 Implementation Technical ConsultantHead of HR & Admn. (India , South Asia & Dubai ) & Global Talent Acquisiton at FIMECompany:Fime enables its clients to create and launch trusted and secure solutions with consulting and testing services in payments, smart mobility, biometrics, authentication and open...

  • Technical Solutions Consultant Intern

    2 weeks ago

    Manila, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time

    At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We're one of the world's largest FinTech's working with over 9,000 customers, including 90 of the top 100 banks globally. Our scale and reach allow us to build...

  • Technical Support Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines SupportYourApp Inc. Full time

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...

  • Treasury Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: FIS GlobalJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science...

  • Associate Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Finastra Full time

    OverviewGS Testing Services is a part of the Global Services Organization which offers consultancy and experience in working with Financial Institutions, Financial Services and Operations. As part of the Global Services team we deliver Packaged Services for Finastra applications in a cost-effective & efficient manner to various financial institutions. The...

  • Senior Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines AFRY Finland Full time

    In line with our increasing business, we are seeking energy professionals to deliver innovative LNG supply and energy solutions to our clients. As part of an interconnected team, you will provide engineering and consultancy services to the energy sector from project development to Front end engineering design (FEED). As part of the AFRY team, you will be...

  • Sr Consultant, BPA

    2 weeks ago

    Manila, National Capital Region, Philippines Northern Trust Corp Full time

    Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service,...

  • Researcher (Consultant)

    2 weeks ago

    Manila, National Capital Region, Philippines Clean Air Asia Full time

    Clean Air Asia is an international non-governmental organization leading the regional mission for better air quality, and healthier, more livable cities throughout Asia. Our mission is to reduce air pollution and greenhouse gas emissions in Asia and contribute to the development of a more sustainable, equitable and healthier region. We empower governments...

  • HCM Fusion Integration Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines Tata Consultancy Services (TCS) Full time

    TCS Hiring for HCM Fusion Integration Consultant FOR PAN INDIASkill: HCM Fusion Integration ConsultantExperience:5-10Location: PAN INDIAREQUIRED TECHNICAL SKILLS : HCM Fusion Integration ConsultantJOB DESCRIPTION:-Strong Knowledge of Fusion Role Management, Fusion user management.-Conversant to Oracle Fusion Security Console-Ability to convert Business...

  • Project Development Consultant

    4 weeks ago

    Manila, National Capital Region, Philippines Global Green Growth Institute - GGGI Full time

    Job DescriptionDescription –>GGGI is looking for an experienced Project Development Consultant who is able to provide technical support by coordinating the activities with National Designated Authority (NDA) and relevant stakeholders of implementing and executing agencies in the development of Country Portfolio Analysis Report, design of GCF Projects, and...

  • Project Development Consultant

    2 months ago

    Manila, National Capital Region, Philippines Global Green Growth Institute - GGGI Full time

    Job DescriptionDescription –>GGGI is looking for an experienced Project Development Consultant who is able to provide technical support by coordinating the activities with National Designated Authority (NDA) and relevant stakeholders of implementing and executing agencies in the development of Country Portfolio Analysis Report, design of GCF Projects, and...

  • Senior Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines AFRY Full time

    Job DescriptionIn line with our increasing business, we are seeking energy professionals to deliver innovative LNG supply and energy solutions to our clients. As part of an interconnected team, you will provide engineering and consultancy services to the energy sector from project development to Front end engineering design (FEED). As part of the AFRY team,...