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Administrative Assistant

1 month ago

Metro Manila, Philippines Diversify Offshore Staffing Solutions Full time

Responsibilities

• Transcription of minutes of meeting and letters as dictated.

• Produce correspondence including meetings and various forms of communication in a timely manner without errors.

• Respond to CRM (Community Relationship Management) which includes preparation of documents for agendas and meetings, and other administrative work with prompt attention and accuracy.

• Producing various documents and reports for the CRM and customers when required.

• Ensure all documentation required are prepared and delivered within established deadlines.

• Demonstrate excellent customer and team member service reflecting on the client's values.

• Ensure that all fees are accurately charged as per client policy

• Ensure that the requirements of the client's policies and procedures are implemented and maintained.

• Preparation of meetings on behalf of managers and ensuring that they are well-prepared with all relevant documents and information in conducting meetings.

• Keep diary management up-to-date

• Organize, store, and archive paperwork in line with the client's requirements

• Communicate with stakeholders and staff members with empathy, compassion, and professionalism.

• Make sure all documentation leaves the office within strict pre-established deadlines. • Any other task/duty as directed by client/management.

 

Qualifications

• Candidate must possess at least a Bachelor's College Degree.

• At least 1-4 years of relative work experience in administrative capacity and other related field.

• Relevant experience in data entry and file maintenance, transcription, delivering customer service, report collation, and writing.

• Accurate and effective client meeting and diary management

• Deliver high level of data accuracy and high data entry key stroke (at least 35 wpm)

• Proficient with Microsoft Office applications particularly Microsoft Word 2007, and Microsoft Outlook.

• Strong familiarity and working knowledge with BCMax, Softlog, and RedMap is desired.

• Must have strong attention to detail, can work well under pressure.

• Has excellent time management and prioritization skills.

• Excellent verbal and written communication skills.

• Ability to be flexible to changing demands and challenges and exercise initiative.

• Exercise empathy and diplomatic exchange in all working relationships.

• Must be willing to work in Taguig City.