CONCENTRIX ILOILO invites you to be among our world-class Call Center Representatives
Found in: beBee S PH - 1 month ago
Job Opening
CONCENTRIX ILOILO invites you to be among our world-class Call Center Representatives - Open to HIGH SCHOOL graduates with or without BPO experience
Job Industry
Outsourcing/Offshoring
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2023-05-23
Job Location
Megaworld Boulevard, MandurriaoIloilo City5000IloiloPhilippines
Company Information
CONCENTRIX PhilippinesMegaworld Boulevard, MandurriaoIloilo City, Iloilo5000Website: ***************CONCENTRIX Philippines wins ‘Best Company to Work For’. The company was recognized for adoption of global best practices in staff engagement, talent development, and career advancement. We are an organization like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities• Be part of the Largest Private Employer in the Philippines• Work with the best and brightest business minds in the industry• Find fulfillment in your work as you see the merits of your efforts directly impacting the business every day• Educational assistance program• ICT-BPO Hall of Fame Awardee• Fortune Most Admired company for 9 consecutive years• 2020 BPO Company of the Year• PEZA Hall of Fame awardee• Half of the top 50 Fortune 500 companies are our clients
Job Description
CONCENTRIX is a multinational company where incredible careers begin and thrive. Whether yours is just beginning or you’re making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONCENTRIX has to offer. This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of.JOB RESPONSIBILITIES• communicate with customers in a courteous, friendly and professional manner using agreed procedures• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• maintain basic knowledge of client products and/or services
BENEFITS• very competitive salary• meal and transportation* pay• rice allowance• night differential• account incentives• sick and vacation leaves• educational assistance• retirement plan• annual appraisal and bonuses• comprehensive health plan for you and your loved ones• clean, safe & modern working environment
Job Qualifications
CANDIDATE PROFILE• 18 years old or above• computer literate• must be fluent in ENGLISH; keep in mind that you’ll be conversing with foreign customers• committed to full-time long-term employmentAll successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.EDUCATIONAL & PROFESSIONAL ATTAINMENT• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)• not tied up with academics; not currently studying nor enrolling for school• fresh college graduates are encouraged to apply• six (6) months BPO experience handling international voice account is a DEFINITE PLUS but not required.
NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Number of Job Opening
100
Highest Education Attainment
At least Highschool Graduate
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