Operations System Supervisor

2 days ago


Metro Manila, Philippines 2GO Group Inc. Full time

Job Purpose:

As an Operations System Supervisor, you will ensure that the various Masters in Fareye are in sync with other systems for our EXPRESS business unit. Own the SMS product and ensure that SMS notifications are correctly set up monitored and accounted for. Own the financial side of Fareye in terms of PRs and Accruals. Reduce Fallouts between Fareye and other EXP systems to ensure accurate tracking of shipments and users. Ensure compliance of Fareye as per Internal Audit, Legal, Data Privacy, etc.

Prinicipal Duties and Responsibilities: 

Master Data Validation, Consolidation, and Submission:

Ensuring the accuracy, completeness, and correctness of master data before submitting it to the FarEye team for upload in both the UAT (User Acceptance Testing) and production environments.

PR and Accruals Management:

Monitoring and processing purchase requisitions (PRs) and accruals related to FarEye usage and enhancements.

SMS Template Maintenance and Accruals:

Managing SMS templates and overseeing SMS-related accruals to ensure appropriate usage and billing.

Reconciliation and Cleanup of Masters:

Conducting reconciliation and cleaning up master data to ensure accuracy and consistency.

Fallout Report Resolution and Hypercare:

Resolving issues related to fallout reports, and providing hypercare, which refers to enhanced support during critical phases such as system implementation or rollout.

Qualifications:

Bachelor's Degree in Supply Chain, Logistics, Management, Business Adminstration, Engineering or any related course.With 3 years experience in a related field.Accustomed with systems like FarEye, SAP, or Warehouse Management Systems (WMS). Experience with systems like iProc, iExpense, or other ERP (Enterprise Resource Planning) platforms.Proven ability to manage, clean, and validate master data.Ability to communicate and work with various internal and external stakeholders.A sense of responsibility and initiative in managing assigned tasks.

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