Editorial Support Agent/Journal Support Agent

1 month ago


Metro Manila, Philippines SPi Global (now Straive) Full time

Schedule: Shifting

Work set-up: Onsite

Location: Paranaque City

 

Responsibilities:

Provides day-to-day customer service support to customers' needs based on client account services or products.Handles assistance through Email, Chat and a little bit of voice.Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.Utilizes soft skills and troubleshooting skills to resolve client issues and questions.Ensures quality support and customer satisfaction

 

Requirements:

College undergrad/graduate of any courseVery good English communication skills on both oral and writtenFresh Graduates are welcome to apply

  • Manila, National Capital Region, Philippines SPi Global (now Straive) Full time

    About the roleWe are seeking an enthusiastic Editorial Support Agent to join our dynamic team at SPi Global, a leading provider of technology-enabled content, learning, and tech services. In this full-time role, you will be responsible for providing high-quality editorial support for our diverse range of clients. This is an excellent opportunity for fresh...

  • Chat Support Agent

    2 weeks ago


    Metro Manila, Philippines VXI Global Holdings B.V. (Philippines) Full time

    Job Description Being a Chat Support Agent at VXI isn't just about answering questions. It's about building connections and leaving a lasting positive impression on every customer. We're looking for confident communicators with a genuine passion for helping others. Qualifications • Preferably with at least six (6) months call center experience •...


  • Manila, National Capital Region, Philippines Infinit-O Full time

    Specific Duties and Responsibilities:Delight customers by providing timely, expert advice.Act as the first level of support for questions, issues, and common tasks.Prioritize cases and respond to inquiries with speed and precision.Use written and verbal communication to resolve complex, technical issues.Support the overall objective of the client.Carry out...


  • Metro Manila, Philippines REALPAGE (PHILIPPINES), INC. Full time

    SUMMARY The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier...


  • Metro Manila, Philippines weSource Full time

    We are hiring for Chat and Email Agents for a Customer Service Program ASAPLocation: Eastwood QCSalary: Up to 25K based on experience:Schedule: Shifting 24/7Requirements:College Graduate or with at least 6 months of BPO Customer Service Experience ideally doing hybrid support (chat, email and voice)+ if you can start ASAP

  • Chat Support Agent

    2 weeks ago


    Manila, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full time

    Job DescriptionBeing a Chat Support Agent at VXI isn't just about answering questions. It's about building connections and leaving a lasting positive impression on every customer. We're looking for confident communicators with a genuine passion for helping others.Qualifications Preferably with at least six (6) months call center experience Good communication...


  • Metro Manila, Philippines Brunt Work Full time

    This is a remote position. Schedule: Full-time, Friday-Tuesday 8 AM - 5 PM MST (The schedule can be adjusted as long as weekends are covered and the days off are two consecutive weekdays.) Client Timezone: MST (Mountain Standard Time) Client Overview Join a thriving appliance repair company dedicated to delivering exceptional service to customers...

  • Insurance Agent

    1 week ago


    Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time

    Flight Attendant (FA) Join our team as a Flight Attendant and enjoy a unique blend of flexibility, freedom, and adventure. Competitive Income: Earn a significant extra weekly income (approximately 10-50k) Cutting-Edge Trainings: Stay ahead of the curve with our comprehensive training programs 24/7 Support: Receive dedicated support from our...

  • Insurance Agent

    7 days ago


    Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time

    Flight Attendant (FA) Join our team as a Flight Attendant and enjoy a unique blend of flexibility, freedom, and adventure.Competitive Income: Earn a significant extra weekly income (approximately 10-50k) Cutting-Edge Trainings: Stay ahead of the curve with our comprehensive training programs 24/7 Support: Receive dedicated support from our team, whenever...

  • Insurance Agent

    2 weeks ago


    Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time

    Perks of being an FA:Extra weekly income (approximately 10-50k)Cutting edge trainings24/7 team supportTravel incentives (local and international)3 hours a day as part-timer Hybrid set-up offering your flexibility and freedomQualificationsCollege graduate or graduating students of any 4-year courseWfh set-up with flexible working hoursResiding/near NCR...


  • Metro Manila, Philippines Infinit-O Full time

    Specific Duties and Responsibilities:Delight customers by providing timely, expert advice.Act as the first level of support for questions, issues, and common tasks.Prioritize cases and respond to inquiries with speed and precision.Use written and verbal communication to resolve complex, technical issues.Support the overall objective of the client.Carry out...

  • Insurance Agent

    2 weeks ago


    Metro Manila, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Part time

    Perks of being an FA:Extra weekly income (approximately 10-50k)Cutting edge trainings24/7 team supportTravel incentives (local and international)3 hours a day as part-timer Hybrid set-up offering your flexibility and freedomQualificationsCollege graduate or graduating students of any 4-year courseWfh set-up with flexible working hoursResiding/near NCR...


  • Manila, National Capital Region, Philippines weSource Full time

    We are hiring for Chat and Email Agents for a Customer Service Program ASAPLocation: Eastwood QCSalary: Up to 25K based on experience:Schedule: Shifting 24/7 Requirements: College Graduate or with at least 6 months of BPO Customer Service Experience ideally doing hybrid support (chat, email and voice)+ if you can start ASAP


  • Manila, National Capital Region, Philippines REALPAGE (PHILIPPINES), INC. Full time

    SUMMARYThe Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier...


  • Manila, National Capital Region, Philippines REALPAGE (PHILIPPINES), INC. Full time

    Product Support Agent Join our team at RealPage as a Product Support Agent and play a critical role in delivering exceptional customer experiences. As a key member of our support team, you will be responsible for providing top-notch support to our customers via phone, chat, and email, ensuring their issues are resolved efficiently and effectively. Key...


  • Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Full time

    Join our team & make a differenceFlexible work-from-home scheduleCompetitive commissionsOngoing training & developmentSupportive team environmentQualifications:College graduate or graduating student (any major)No sales experience requiredOpen to part-time & full-time positions Apply now Contact us at or


  • Manila, National Capital Region, Philippines SPi Global (now Straive) Full time

    Schedule: ShiftingWork set-up: OnsiteLocation: Paranaque City Responsibilities:Proof collation, article/issue revises checking andarticle/issue publication; Follow instructions provided as per client specifications Handling emails;Complete day-to-day deliverables and reports Requirements:College undergrad/graduate of any courseVery good English communication...


  • Metro Manila, Philippines SPi Global (now Straive) Full time

    Editorial Support AgentBack Office - Non-VoiceFull onsite reporting (Sto. Nino Paranaque - Near NAIA Terminal 1) At least College Level (2 years)No work experience neededWilling to work onsite, graveyard shifting schedules


  • Manila, National Capital Region, Philippines Brunt Work Full time

    This is a remote position. Schedule: Full-time, Friday-Tuesday 8 AM - 5 PM MST (The schedule can be adjusted as long as weekends are covered and the days off are two consecutive weekdays.) Client Timezone: MST (Mountain Standard Time) Client Overview Join a thriving appliance repair company dedicated to delivering exceptional service to customers...

  • Provisioning Agent

    1 month ago


    Metro Manila, Philippines OutForce Inc. Full time

    Our client is looking to hire a Provisioning Agent who will ensure that the company delivers an exceptional level of customer service while consistently meeting or exceeding customer SLAs. You will be responsible for working with colleagues to process and deliver new orders and be able to support and assist in the implementation of new customers.The...