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F&B Manager

3 months ago

Metro Manila, Philippines Ocean Aire Hotel Corporation Full time

Position Title:          F&B Manager / Director

Reports To:              General Manager 

 

Position Summary:

Responsible for managing all F&B operations within budget and for delivering an excellent guests’ dining experience. Forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.   

Coverage

Focus management on Kitchen and Dining operations. 

Responsibilities

Manage all F&B day-to-day operations within budgeted guidelines and to the highest standardsSet targets and implement strategies necessary in achieving set objectivesCarry out analysis to determine rates for food and food servicesMaintain accurate inventory of food stock and other available itemsPreserve excellent levels of internal and external customer serviceIdentify customers’ needs and respond proactively to all of their concernsConduct surveys to identify customer requirements and take appropriate steps in ensuring client needs are metDevelop and implement standards / policies for the delivery of world-class customer serviceMonitor the performance and activities of all F&B staff to ensure compliance with set customer service standardsLead F&B team by attracting, recruiting, training and appraising talented staff to ensure an effective unitProvide a two-way communication and nurture an ownership environment with emphasis in motivation and teamworkOversee the purchase of food items and culinary equipmentOversee the cleaning and upkeep of kitchen, dining and overall work environmentEnsure compliance with all health and safety regulations and proceduresReport on management regarding sales results and productivity