BPO Admin Assistant

4 weeks ago


Pampanga, Philippines Private Advertiser Full time

GENERAL RESPONSIBILITIES:

 

The job of a Data Encoder / BPO Admin Assistant is primarily to analyze source documents, identify pertinent details and capture the information into a database taking into consideration pre-defined indexing specifications for bibliographic, in-text, re-key and other coding requirements. He/she provides support to the administrative needs for the group. The Coding Technician/BPO Admin Assistant must: 

Ensure that the daily production targets and quality standards are consistently met;Conform to all procedural workflows and instructions defined by the Company and/or the Client’s requirements; Be informed of the regular updates on current projects and possible changes in client specifications;Escalate any production-related concerns to the Coding Manager, accordingly;Submit accurate production reports on a regular basis;Perform other job assignments as specified by the Project Manager.

 

On top of the Data Encoder responsibilities, the job of the BPO Admin Assistant is to provide general office and HR support for the Clark site. This function reports directly to Human Resources. Specifically, this person is responsible for the following:

Assist candidates during exams and interviewsAssist new hires on their first day in pre-employment requirements and other onboarding tasksAssist in the offboarding of employeesRelease of IDs, HMO cards, and other employee documentsProvide assistance for the scheduling, registration, and logistical preparation of trainings and company eventsAct as Occupational Safety & Health coordinator for activities related to health and safetyAssist in other adhoc tasks

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