Associate Engineer, Technical Services

4 days ago


Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

Copeland is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. By joining us as an Associate Engineer, Technical Services, you will complete a 30-day extensive classroom and on-the-job training conducted by our process experts and leaders. The program will cover functions on HVAC (Heating Ventilation, Air Condition) systems and our main product, the Sensi WiFi Thermostat. After the training program, you will be part of an impactful, dynamic, and customer-focused Customer Service and Technical Support team.

 

In this capacity, you will have the opportunity to demonstrate your technical proficiency and skills in providing excellent customer service to Copeland customers. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

 

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities

 

 

As an Associate Engineer, Technical Services, you will:

Handle level 1 technical calls.Assess existing systems and user needs to analyze the proper course of action.Improve client references by writing and maintaining documentation.Maintain a log.Attend training, workshops, seminars, and focus group discussions with the team.Work within defined Copeland operational and employee goals by contributing to other projects, if needed.

 

Who You Are:

You are an adaptable person who is skilled at technical analysis and quick to absorb new knowledge. You have strong analytical skills to fix technical issues and enthusiasm for solving issues. You are a proactive self-starter who takes ownership of tasks within your scope of support. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.

 

Required Education, Experience, & Skills:

Bachelor’s degree in any 4-year course.At least 1 year of experience in a customer support or help desk environment is a plus.Meets the required performance levels in Quality Assurance Audits.Proficiency in Microsoft Office tools.Willingness to work on shifting operations to support the assigned business and customers.

  • Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Copeland is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. By joining us as an Associate Engineer, Technical Services, you will complete a 30-day extensive classroom and on-the-job training conducted by our process experts and leaders. The program will cover...

  • Project Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines The Chemical Engineer Full time

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...


  • Manila, National Capital Region, Philippines Finastra Full time

    OverviewWhat will you contribute?Reporting to the Technical Support Manager, the Associate Technical Engineer, Customer Supportis the key interface between Finastra clients on one side and the organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a...


  • Manila, National Capital Region, Philippines NICE Full time

    Associate Professional Services EngineerAt NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.Associate...

  • Technical Associate

    2 weeks ago


    Metro Manila, Philippines Genpact Services LLC Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Manila, National Capital Region, Philippines NICE Full time

    Associate Technical Support EngineerLocation: Taguig City, PhilippinesThe Technical Support Engineer (ATSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact center software solutions. Our solutions utilize complex technologies and the associated issues require...

  • Technical Engineer

    1 week ago


    Metro Manila, Philippines Fanm Enterprises Full time

     Qualifications & experience Certified Civil Engineering Board PasserHighly organized and comfortable to do client presentationsAt least 3 years work experience with knowledge on hydraulic valves, fire protection valves and familiar with plumbing works is a plusDriver's license holder   Tasks & responsibilities Provide Technical Assistance to both...


  • Metro Manila, Philippines Global Payments Process Centre, Inc. Full time

    Job Summary:As an Associate Technical Service Representative, you will work directly with POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment. During your interaction with our customers, you will provide first-level technical support to end users by troubleshooting hardware, software, and networking...

  • Associate Engineer

    1 week ago


    Metro Manila, Philippines Shell of Asia Inc. Full time

    , Philippines Job Family Group:Maintenance, Reliability and TurnaroundsWorker Type:RegularPosting Start Date:May 31, 2024Business unit:Projects and TechnologyExperience Level: Early CareersJob Description: Where you fit in The new SEAM organization integrates Safety, Environment & Asset Management activities, with a broad geographical footprint, that will...


  • Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Remote Work Freelance Full time

    Emerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Associate Engineer, Technical Support Quote and Order Management, you will provide technical support to the sales offices, local business partners, and...

  • Technical Associate

    2 weeks ago


    Manila, National Capital Region, Philippines Genpact Services LLC Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Technical Associate

    2 weeks ago


    Manila, National Capital Region, Philippines Genpact Services LLC Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Metro Manila, Philippines Stantec Technical Asia, Inc. Full time

    Purpose of Job:We have an immediate opening for an Intermediate or Senior Coastal Engineer/Modeler to join our Australian coastal engineering team to be based in Manila. As a Hydrodynamic / Coastal Modeler you would support coastal and hydrodynamic modeling projects and report writing. Essential Functions:Follow safe work practices and adhere to company and...


  • Metro Manila, Philippines Manpower Philippines Remote Work Freelance Full time

    The Technical Service Specialist position is a key role in the service organization, providing both on-site and phone technical problem resolution for customers. Responsible for developing customer relationships and building customer loyalty.Qualifications: Bachelor’s degree in engineering, life sciences or related technical discipline.Minimum 2 years’...


  • Metro Manila, Philippines Power Dimension, Inc. Full time

    QUALIFICATIONS:Graduate with a Bachelor of Science major in Electrical Engineering.Passed the Electrical Board exam.Must have at least three (3) years of relevant experience as a Technical Engineer.Familiar with the schematic diagram of heavy equipment and medium voltage equipment.Knowledge of control circuits, PLC, protection relay, and secondary protection...


  • Metro Manila, Philippines AYUDA Business Management Solutions, Inc. Full time

    Location: Quezon CityWorkset Up: HybridFUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOBA Technical Support and Implementation Engineer will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solution implementations and support services for incidents or issues. The position...


  • Metro Manila, Philippines Ecolab Philippines Inc. Full time

    Nalco Water, an Ecolab company, is looking for a Field Service Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply.  You will be joining a talented team that supports water treatment...

  • Process Associate

    6 days ago


    Metro Manila, Philippines Genpact Services LLC Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Manila, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time

    Job Summary:As an Associate Technical Service Representative, you will work directly with POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment. During your interaction with our customers, you will provide first-level technical support to end users by troubleshooting hardware, software, and networking...


  • Manila, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time

    Job Summary:As an Associate Technical Service Representative, you will work directly with POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment. During your interaction with our customers, you will provide first-level technical support to end users by troubleshooting hardware, software, and networking...