IT Systems Support Engineer | Cyberpark

5 days ago


Metro Manila, Philippines IBEX Global Solutions (Philippines) Inc. Full time
  • At least 2 years of desktop support experience or combination of education/certifications and experience.

    • A+ certification is an advantage; MCDST desired; current MCSE highly desirable.
    • Experience supporting desktops, laptops, handheld devices and some remote voice/data infrastructure.
    • Experience working in a large, fast paced, call center environment utilizing VOIP technology.
    • Advance knowledge of Windows XP and Windows 7.
    • Good understanding of Active Directory, GPO’s, and software deployment.
    • Must be a strong team player with a positive attitude and tenacity to complete the mission.
    • Must be an excellent communicator/facilitator; ability to interface with clients at all levels.
    • Must be able to effectively partner and build relationships with key internal business clients and supporting staff.

       

      • Uses consensus approach to drive site wide changes and initiatives.
      • Highly proactive; addresses site level issues with appropriate sense of urgency.
      • Applicant must be willing to travel and be assigned in different locations
      • Applicant must be willing to work on Graveyard shift, render Overtime and be on-call

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